Because the number of online casinos is increasing tremendously, it has become necessary to apply caution when choosing an online casino to join. Some of these casinos were set up to defraud people of their hard-earned money or to steal their information. Some of them seize players’ winnings unjustly and close their accounts when they complain. You can also meet casinos that don’t have many interesting games to offer. These are just some of the reasons you should evaluate an online casino before you consider joining it.
One big question many people ask is how they can determine which casino to join and which they should not come close to. Well, the truth is you can’t find out how good or bad an online casino is until you carry out some investigations about it. You can start by asking people about it (you can visit online forums that discuss casinos to get information), touring its website to obtain information (this may prove tricky because the casino site may hide some truths from you), and reading reviews about it. This is why we are here to review an online casino to help you find out more about it.
Do You Know Casimba Casino?
As you must have noticed, there are a lot of online casinos out there that you can join and play in. One of them is Casimba Casino. This casino site is one of the numerous casinos managed by White Hat Gaming Limited. It was established in 2017 to provide gambling and gaming services to millions of people looking for a place they can play and have fun from the comfort of their homes. It provides its services in line with the other casino brands also managed by White Hat Gaming Limited.
White Hat Gaming Limited is a company that is duly registered and domiciled in Malta. Its Maltese office is located at 85 St. John Street, Valletta, VLT 1165, Malta. This shows that the Maltese government regulates the activities of the company. We will, however, find out if it (the government) regulates the bookie.
This article is going to review Casimba Casino to find out how it operates and provides its services. It will scrutinise its website and gaming platform to find out what it has to offer its customers. We hope to provide all the information that is needed by any player that wants to join its platform and those that want to discover how well the casino site operates. Hopefully, this Casimba Casino review will be a one-stop-shop for everyone that wants to learn about Casimba Casino.
In this Casimba Casino review, we will look into the different aspects of the bookie’s operations and status. Specifically, we will study and review the following about the bookie:
- Its license and approval status to provide casino service. We will also mention the government agency or agencies that licensed and regulate it.
- The company or companies that provide its gaming software.
- The security technology it uses to secure the information and activities of players on its website and gaming platform.
- The measures that are taken by the bookie to ensure fair gaming on its platform.
- The games and types of games the bookie has on its game collections. We will provide you with the names of the games.
- The crucial terms and conditions players have to adhere to on the bookie’s gaming platform. We will endeavour to describe the rules that cause the casino managers to close players’ accounts and/or seize their account balance if they (the players) flout them.
- The various versions of the casino’s software and their compatibility.
- The various banking options players can use to deposit into their accounts and withdraw their winnings. We will also review the crucial terms and conditions guiding deposits and withdrawals on the bookie’s platform.
- The requirements for and processes involved in the verification exercise.
- The bookie’s VIP club and the conditions guiding it.
- The regular bonuses and promotions players stand to enjoy. We will also present you with the terms and conditions attached to each of them.
- The list of countries restricted from playing in the bookie or enjoying some of its services.
- The mediums for accessing customer support.
- The pros and cons of the bookie.
You may need to know that the materials for reviewing the Casimba Casino will come from its website and gaming platform. We will not use any external sources to determine how the bookie operates. If there is any crucial information we needed but couldn’t find on the bookie’s website, we will let you know so you can contact customer service for clarifications.
However, we have a section of the Casimba Casino review that requires information from sources that are independent of the bookie. This is the section that will analyse and present the pros and cons of the bookie. Here, we will source information from online forums, where past and present members of the bookie discussed their experiences at the casino. We will collect the information provided by these members, categorise them into “pros” and “cons”, according to their natures, and present the summaries to you. This, in other words, means that this Casimba Casino review is not written based on the opinions of the writers.
Review of Casimba Casino
Remember we are going to review different aspects of Casimba Casino to reveal how it operates and what it has to offer its players. We will take each of these aspects that were provided above, one the other. Remember to contact the bookie’s customer service if there’s any part of the review that is not clear to you.
Casimba Casino’s License and Approval Status
We searched through the website and discovered, with great joy, that Casimba Casino is legit. Even though we could not find a separate license for the bookie, we saw that its manager, White Hat Gaming Limited, was not only a duly registered company that followed the Maltese registration procedure but also a company that is licensed to offer casino and gaming services. White Hat Gaming Limited is registered in Malta under the number C73232, and licensed by the same government to provide casino services under the license number MGA/B2C/370/2017. This license was issued by Malta Gaming Authority (MGA) in 2018. It is currently being regulated by the same Maltese agency.
In addition to the Maltese license and regulation, White Hat Gaming Limited is also licensed by Great Britain to provide and operate casino services. It is regulated in Great Britain by the Gambling Commission, which issued it the Master License number 000-052894-R-329546-001. The company is registered with the Gambling Commission under account number 52894.
There is something else about the license given to White Hat Gaming Limited by MGA that needs to be mentioned. MGA acknowledged that White Hat Gaming Limited operates several online casinos. It listed the website URLs of these casinos and, of course, that of Casimba Casino is among them. So, since White Hat Gaming Limited is licensed to provide casino services and Casimba Casino is acknowledged as one of the online casinos it manages, we don’t think there’s further need to find a separate licence for the casino before we know that it is legit and regulated.
Since we have established that Casimba Casino is not a scam website, we are going to start scrutinising its mode of operations.
Casimba Casino’s Software Providers
One of the contents of the license certificate given to White Hats Gaming Limited to operate casino services (which we found as an attachment on the bookie’s website), is the list of software providers approved for the online casinos managed by the company. These providers are:
- Stakelogic Malta Limited
- 1×2 Network Malta Limited
- Red Tiger Gaming Malta Limited
- GreenTube Malta Limited
- Relax Gaming Limited
- Play’n Go Malta Limited
- IGT Malta Casino Limited
- Evolution Gaming Malta Limited
- Microgaming Europe Limited
- SG Digital Gaming Malta Limited
- NetEnt Malta Limited
- Pragmaticplay Limited
As you can see, all these providers are duly registered with the Maltese government. However, things became interesting when we checked the “Games” page of the bookie’s website and discovered it has more than a hundred software providers. As of the time of writing this Casimba Casino review, the software providers that supply the games you will find on the casino’s platform are:
- 1×2 Gaming
- 2 By 2 Games
- Adoptit Publishing
- Alchemy Gaming
- All41 Studios
- Apollo Gaming
- Asylum Labs
- Aurum Signature Studios
- BB Games
- Big Time Gaming
- Bla Bla Studios
- Black Pudding
- Buck Stakes Entertainment
- Bulletproof Gaming
- Chance Interactive
- Colossus Bets
- Concept Gaming
- Core Gaming
- Crazy Tooth Studio
- Dice Lab
- Dtech Gaming
- Electric Elephant
- Eurostar Studios
- Evolution Gaming
- Eyecon Gaming
- Fantasma Games
- Felt Games
- Fortune Factory Studios
- Fuga Gaming
- Gacha Studios
- Gameburger Studios
- Games Inc
- Games Warehouse
- Gold Coin Studios
- Golden Rock Studios
- Gong Gaming Technologies
- Green Jade
- Hacksaw Gaming
- Half Pixel Studios
- High 5 Games
- Hurricane Games
- Inspired Gaming
- Iron Dog
- Jade Rabbit Studios
- Just for the Win
- Leap Gaming
- Live 5 Gaming
- Magic Dreams
- Max Win
- Meta Games Universal
- Neko Games
- Neon Valley Studios
- Net Gaming
- Nolimit City
- Northern Lights
- Old Skool Studios
- One Touch Gaming
- PG Soft
- Pear Fiction Gaming
- Pirates Gold Studio
- Print Studios
- Probability Jones
- Pulse 8
- Push Gaming
- Realistic Games
- Red 7
- Red Tiger
- Reel Play
- Reel Time Gaming
- Reflex Gaming
- Revolver Gaming
Fair Gaming and Security in Casimba Casino
Apart from being regulated by the governments of Malta and Great Britain, Casimba Casino is also monitored by The POGG and eCOGRA. These two ADR (Alternate Dispute Resolution) providers are there to test the bookie’s software to be sure its Random Number Generator provides fair gaming. In addition to that, the bookie uses the latest SSL encryption technology to protect players’ activities and information on its website. However, it is necessary to state here that the encryption technology may protect players from prying eyes but it does not guarantee 100% security. Hackers can still have their field days, you know. This is just to say that no player should be entirely relaxed on the platform because the bookie uses the encryption technology. It is also important that players protect their login details from prying eyes.
The software of Casimba Casino is compatible with the latest versions of Windows, Mac, IOS, and Android operating systems. Hence, the games can be played with smartphones, laptops, PCs, and tablets. The bookie also has Instant Play Casino, Mobile Casino, and Download Casino. Its Download Casino can be downloaded from Google Play Store and also played on mobile phones.
The Casimba Casino’s Gaming Platform
Casimba Casino, just like the other casinos owned by White Hat Gaming Limited, has a lot of games to offer its players. The bookie arranged the games in such a way that it will be easy for the players to find and choose the games they want to play. The games are organised under the following categories:
- New Games
- Popular Games
- Slot Games
- Live Dealer
- Drop & Wins
- Must Go Jackpots
In this Casimba Casino review, we will present the games under the following categories:
- Live Dealer
- Must Go Jackpots
- Drop & Win
Live Dealer Games
Below are the games under this category as well as their providers:
- Sweet Bonanza Candy Land: Pragmatic
- Live Blackjack: Evolution Gaming
- Live Roulette: Evolution Gaming
- Live Baccarat: Evolution Gaming
- Lightning Roulette: Evolution Gaming
- Speed Baccarat 1: Pragmatic
- Mega Sic Bo: Pragmatic
- Speed Roulette 1: Pragmatic
- Roulette 8 – Indian: Pragmatic
- Auto-Roulette1: Pragmatic
- Roulette: Pragmatic
- Dragon Tiger: Pragmatic
- Baccarat Lobby: Pragmatic
- Mega Roulette: Pragmatic
- Blackjack Lobby: Pragmatic
- Games Shows Lobby: Pragmatic
- Crazy Time: Evolution Gaming
- Monopoly: Evolution Gaming
- Gonzo’s Treasure Hunt: Evolution Gaming
- Mega Ball: Evolution Gaming
- Hindi Roulette: Evolution Gaming
- Instant Roulette: Evolution Gaming
- Power Blackjack: Evolution Gaming
- Cash or Crash: Evolution Gaming
- Andar Bahar: Pragmatic
- Live Hold’em: Evolution Gaming
- Live Three Card Poker: Evolution Gaming
- Live Ultimate Texas Hold’em: Evolution Gaming
- 2 Hand Casino Hold’em: Evolution Gaming
- Deal or No Deal: Evolution Gaming
- Dream Catcher: Evolution Gaming
- Craps: Evolution Gaming
- Lightning Dice: Evolution Gaming
- Fan Tan: Evolution Gaming
- Live Caribbean Stud: Evolution Gaming
- Side Bet City: Evolution Gaming
- Texas Hold’em Bonus Poker: Evolution Gaming
- Dragon Tiger: Evolution Gaming
- Football studio: Evolution Gaming
- Andar Bahar: Ezugi
- Super Sic Bo: Evolution Gaming
- Bet on Teen Patti: Ezugi
- Lucky 7: Ezugi
As expected, Casimba Casino has a lot of slot games and we can’t bring all of them here. Below are some of the slot games you will find in the bookie.
- Christmas Bass Bonanza
- Silverback Gold
- Santa’s Wonderland
- Buckaneers Frenzy
- Arto and the 7 Deadly Spins
- Way Of The Tiger
- Space Invaders
- Joker Bombs
- Money Cart
- Fire Hopper
- King Kong Cashpots
- Links of Ra
- 8 Tigers Gold Megaways
- Empire Shields
- Hand of Gold
- Seven Books Unlimited
- Hooligan Hustle
- Jammin Jars2
- Beasts of Fire
- Captain Xenos Earth Adventure
- Secrets of the Festival
- Wild Herd
- Clover the Rainbow
- Buffalo Win
- Crystal Caverns Megaways
- Pyramid Strike
- Book of Crazy Chicken 2
- Santa’s Stack
- Golden Hook
- Outlaw Waysfecta
- Fortune Cats Golden Stacks
- 5 Fortunator
- Book Of Mrs Claus
- Golden Gods
- 40 Finest XXL
- Big Bass Bonanza Megaways
- Wild Stockings
- Candyways Bonanza 2
- Tasty Treats
- Fat Santa
- Santa’s Big Bash Megaways
- Cat Clans
- Wins of Nautilus
- Wolf Power: Hold and Win
- Royal Coins Hold and Win
- Spirit of Egypt Hold and Win
- Buffalo Power Hold and Win Holiday Edition
- Amazing Link Riches
- 11 Enchanting Relics
- Power of Gods:Medusa
- Rainbow Riches Power Mix
- Wild Swarm
- Solar Queen Megaways
- Pirate Pays
- Big Fishing Fortune
- Smuggler’s Cove
- Merlin and the Ice Queen Morgana
- Witchin WinWin
- Mystical Santa Megaways
- Kodiak Kingdom
- Foxin Wins Christmas
- Thai Flower Megaways
- Rock n’ Ways XtraWays
- John Hunter and the Quest for Bermuda Riches
- Jelly Reels
- Book of Destiny
- Canadian Wild
- Stack a Cat
- Christmas Cashspins
- Merry Christmas Megaways
- Big Christmas Present
- 9 Masks of Fire HyperSpins
- Tiki Beats
- Fruit Punch
- Diamond Fruits
- Hyper Star
- Chronicles of Olympus X UP
- The Shadow Order
- Sweet Bonanza CandyLand
- Rainbow Riches
- Book of the Fallen
- Dracula Awakening
- Rainbow Riches Cash Cluster
- Rainbow Riches Pick n Mix
- Legacy of Dead
- Lost Richies of El Dorado
- Royal League Zuma Riches
- Old Fellow
- Hot Burning Wins
- Mustang Riches
- Cluster Tumble
- Son of Midas
- Christmas in Papertown
- Arctic Enchantress
- Royal Potato
- Fortune Frog Skillstar
- Reign of the Mountain King
- Book of Gold 2: Double Hit
- Gonzo’s Gold
- Fortune Rush
- Lucky Clucks™
- Bonsai Spins
- Luck O’The Irish Gold Spins
- Bounty Gold
- Blazing Goals
- Legion X
- Big Bass Bonanza
- Star Pirates Code
- Gods of Seas – Triton’s Fortune
- Land of Zenith
- Wanted Dead or a Wild
- Rich Wilde and the Wandering City
- Splitting Ways
- Playboy Fortunes HyperSpins
- The Goonies™ Return
- Wild Wild Cash Out
Must Go Jackpots
The games under this category, as of the time of writing this Casimba Casino review, were all provided by Red Tiger Gaming. They are:
- Dracula Awakening
- Dynamite Riches Megaways
- Primate King
- 10 001 Nights
- Gonzo’s Quest Megaways
- 777 Strike
- Piggy Riches Megaways
- Reel Keeper
- What The Fox Megaways
- Regal Streak
- Cash Ultimate
- Cash Volt
- Wild Hot Chilli Reels
- Joe Exotic
- NFT Megaways
- Dragon King: Legend of the Seas
- Well of Wilds Megaways
- Lion’s Hoard
Drops and Wins
The games found under this category are:
- Big Bass Bonanza Megaways
- Book of the Fallen
- Santa’s Wonderland
- Christmas Bass Bonanza
- Smuggler’s Cove
- Crystal Caverns Megaways
- Wolf Gold
- Mustang Gold
- Sweet Bonanza
- John Hunter and the Tomb of the Scarab Queen
- Great Rhino Megaways
- John Hunter and the Book of TuT
- The Dog House
- Sweet Bonanza CandyLand
- The Dog House Megaways
- Chilli Heat
- John Hunter and the Quest for Bermuda Riches
- Fruit Party
- Big Bass Bonanza
- Madame Destiny Megaways
- Gems Bonanza
- Blackjack Lobby
- Games Shows Lobby
- Baccarat Lobby
- Wild Wild Riches
- Wild West Gold
- Gates of Olympus
- The Hand of Midas
- Fruit Party 2™
- Rise of Giza PowerNudge™
- Chilli Heat Megaways
- Bigger Bass Bonanza
- Curse of the Werewolf Megaways
- Cash Bonanza
- Piggy Bank Bills
- Starlight Princess™
- Treasure Wild
Crucial Terms and Conditions Guiding Casimba Casino’s Gaming Platform
Of course, you cannot play on Casimba Casino’s gaming platform without adhering to some rules and regulations. You can find these terms on the “Terms and Conditions” page on the bookie’s website. You should also know that each game has terms and conditions players must adhere to. But what we are going to look into in this section are the general terms and conditions guiding the gaming platform.
Below, we summarised the crucial terms and conditions you must adhere to so you don’t lose your winnings, get suspended, or be banned from the platform.
- You must be up to 18 years old before you should open a casino account with the bookie and play on its platform. Players that do not adhere to this lose their accounts and winnings when they pass through the compulsory verification exercise.
- If gambling is banned in your jurisdiction, you will not be allowed to join Casimba Casino. The bookie restricted players in certain countries from accessing and playing on its platform. If you are from any of the restricted countries, your application to join the bookie will not be approved, that is, if you can access the casino’s website (the bookie blocks players in some restricted countries from viewing its platform except through proxy). We will provide the list of restricted countries in the section of this Casimba Casino review titled “Restricted Countries” so you can find out your eligibility status with the casino.
- Note that if you reside in a jurisdiction that banned gambling but your country wasn’t captured among those restricted by the bookie, you should not go ahead to open an account with Casimba Casino. The bookie will close the account, forfeit your winnings, and block you from viewing its platform when it discovers the illegal status of gambling in your jurisdiction. To avoid this problem, find out if gambling is legal in your jurisdiction and check the list of restricted countries before joining the bookie.
- Note that Casimba Casino closes the account of members that reside in a country it newly included among the restricted countries. This means that even if you open an account with the casino because your country isn’t among the restricted ones, if the bookie adds your country to that list tomorrow, it will close your account right away and block you from accessing its platform.
- You should not consider playing in Casimba Casino with proxy or VPN technology. You will be found out and banned during the verification exercise.
- People that can’t enter into a legally binding contract will not be allowed to join Casimba Casino.
- Players must open their accounts with Casimba Casino with their real names, accurate residential addresses, valid email addresses, phone numbers, and any other details the bookie requires.
- Casimba Casino does not accept office and P.O. Box addresses in place of residential addresses. Players must provide their residential addresses on their account profiles.
- Different players are assigned different banking methods, according to their jurisdictions. No player can deposit money into his account or withdraw his winnings if he does not have any of the banking methods approved for his jurisdiction. The problem now is that you cannot find out the banking options approved for players in your jurisdiction until you register with the bookie. However, we will let you know the banking methods accepted by the bookie in the section of this Casimba Casino review titled, “Banking Methods”.
- Players must have only one account with Casimba Casino. Any player that attempts to flout this rule will have his account closed and his winnings seized.
- Casimba Casino does not allow players to use its platform for professional purposes. It only approves that its platform should be used for fun. If players win money as they play games, their winnings should only add to the fun; it should never be treated as the basic purpose for playing games.
- The bookie’s managers can reject membership applications from eligible individuals without giving them any reasons for doing that.
- Casimba Casino can close the accounts of its customers without providing them with an explanation.
- The employees of Casimba Casino and the members of their immediate families are considered ineligible to register with the bookie, play on its platform, and/or take part in any promo or other activities taking place on the casino’s platform.
- The employees of Casimba Casino’s subsidiaries, media partners, retailers, wholesalers, licensees, distributors, promotion agencies, advertising agencies, and other agencies, as well as the members of their immediate families, are not qualified to register with the bookie, play games on its platform, and/ or participate in any promo or other activities taking place on its platform.
- Players that lose or forget their login details, suspect their accounts have been compromised, or believe a third party has access to their accounts can contact the bookie’s customer support to help them to set up another login detail.
- If Casimba Casino bans a player from accessing and playing games on its platform, it will not allow him to open another account on its platform. A ban in Casimba Casino is permanent.
- Any account that is not logged into for 12 consecutive months is considered dormant. In that case, the bookie will start deducting 5 EUR from the account’s balance every subsequent month until the owner logs into the account again or the balance dries up.
- If a player is not satisfied with the outcome of a game, he must contact the casino’s customer support team before he places another bet on the platform. If he goes ahead to place bets and play games without first contacting the bookie and having the issue sorted out, the bookie managers will believe he accepted the outcome of the game. In other words, the player will not be able to lodge a complaint about the issue again.
- The maximum amount a player can win for a bet or a spin is 250,000 EUR. The term, however, does not apply to the winnings made from Progressive Jackpots.
Banking and Banking Options at Casimba Casino
Casimba Casino accepts the same type of banking methods you can find in the other casinos managed by White Hat Gaming. These options are:
- Apple Pay
- Bank Transfer
- Pago Efectivo
- PaySafe Card
- TUV Digital Currency
- SEPA Direct Debits
- Rapid Money Transfer
- SOFORT Banking
- Remember that you will not be able to use all these options because the bookie will provide you with the methods approved for the players living in your jurisdictions.
- You must have noticed that the bookie did not provide any cryptocurrency as an approved and accepted banking option. If you are among players that prefer using cryptocurrencies for depositing to and withdrawing from their accounts, you should contact the bookie’s customer service and find out if there is a special consideration for players like you. If there is none, you should find out the best banking option that suits you.
- You must have noticed that it wasn’t specified which method is for withdrawal and which is for deposit. Well, you will find out more about this soon. However, the following methods can be used for withdrawals under special circumstances:
- SEPA Direct Debit
- SOFORT Banking
- Bank Transfer
You will find out more about banking in the bookie in the next section titled “Terms and Conditions Guiding Banking in Casimba Casino”.
Terms and Conditions Guiding Banking in Casimba Casino
In this section, you will discover the very important terms and conditions and other banking details you should consider before joining the casino.
- Casimba Casino has a number of approved local currencies players can use for transacting with and within the bookie. This means the concerned players can deposit, wager, and withdraw in their local currencies. However, players, whose local currencies weren’t featured, must transact in Euros (EUR). You can’t adopt other countries’ local currencies if yours isn’t among the approved and featured ones; Euro is the only option for you in such a case. If you fail to adhere to this rule, the bookie will seize any winnings you made from the affected gameplay.
- Casimba Casino is not responsible for currency exchange conversions for any player that needs the services. It is the responsibility of players to see to currency exchange conversions and paying for the service charges levied by their card issuers.
- Remember, every player has a deposit method or methods assigned to him by the bookie, according to his jurisdiction.
- The deposit method or methods approved for players by the bookie can be changed without notifying or consulting the concerned players. The bookie may also decide, based on its discretion, not to accept deposits from a particular approved payment method. This means you may be unable to make deposits through your favourite payment method even though it is available.
- Casimba Casino does not allow players to deposit into the casino account from bank accounts or payment methods that are not registered in their names.
- Players are also not allowed to withdraw their winnings to bank accounts or any other banking methods that are not registered in their names.
- Currently, there is no maximum deposit limit in Casimba Casino. However, the bookie’s managers, based on their discretions, can place a deposit limit on a player’s casino account.
- The minimum amount a player can deposit into his casino account at Casimba Casino is 20 EUR or the equivalent in the player’s local currency, if it is featured. Remember that if the player’s local currency is not available, the player can only transact in Euros.
- Players are not allowed to reverse or cancel deposits made into their accounts. However, if they want the money back, they can request a refund and follow the procedures for that. It is important to state here that there are charges for processing refund requests.
- Casimba Casino compels players to pass through the verification exercise before their first withdrawal requests are processed. Any player that fails the verification exercise loses his winnings and casino account.
- Usually, Casimba Casino pays players’ winnings through the banking method they used to deposit the fund that generated the winnings. The bookie automatically activates a withdrawal portal or window for a player immediately after his deposit becomes successfully completed. The player can only withdraw the winnings made from the deposited funds (if he is lucky) through the opened withdrawal portal.
- An activated withdrawal portal has an expiration date, whereby it closes. If a player was not able to withdraw his winnings (if he made any) before the window closes, he may find it difficult to do so. In other words, the bookie does not want players to waste time before they wager with their deposits. If they delay a little, the activated withdrawal window may close.
- If the activated withdrawal window expires and closes before a player could place a withdrawal request, he will have to pass through a longer more stressful process before he can withdraw his winnings. To get started with this, he will need to contact the customer support team so they will provide him with an alternative withdrawal portal. But before they give him this privilege, he will be put through another verification checks and scrutiny.
- The alternative withdrawal option a player will be offered when he misses the main withdrawal method includes any of the following
- SEPA Direct Debit
- SOFORT Banking
- Bank Transfer
- Withdrawal requests are left pending for one or two days before the bookie starts processing them.
- It takes about three days for a processed withdrawal request to be completed. This means that after the request has been successfully processed, the money will reflect on the player’s bank account within three days. Nevertheless, the banking methods that players use determine the length of time it will take for their winnings to drop into their accounts.
- The minimum withdrawal amount is 20 EUR or the equivalent in a player’s local currency, that is, if the local currency is available.
- Players must wager their deposits at least once before they will be allowed to withdraw them. However, they can request a refund if they don’t want to wager with the fund.
- The maximum weekly withdrawal amount in Casimba Casino is 5,000 EUR or the equivalent in the available local currencies. Note that this term may not apply to VIP players that were given higher withdrawal limits.
- Casimba Casino may require that players with verified accounts should pass through more verification checks before their winnings are paid. Note that the payouts here are not the first ones. Hence, the bookie can subject players to more verification exercises when it deems it fit.
- Usually, Casimba Casino conducts further verification checks on customers that deposit up to 2,000 EUR or the equivalent in their local currencies.
The Verification Exercise at Casimba Casino
As we stated earlier, Casimba Casino verifies the accounts and identities of the players on its platform. It uses this process to prevent underage gambling, money laundering, identity theft, fraud, and so on. Usually, the first verification exercise a player has to pass through is done before his first withdrawal request is processed. If he is found satisfactory after the exercise, his withdrawal request will be processed and his winnings paid to him. But if the bookie isn’t satisfied with what it found, the player’s account will be closed and his winnings will be forfeited. Players may also be requested to go through further verification exercises after satisfying the first one. Once the bookie’s managers see a reason a player’s account and identity should be verified, they will not waste time to subject him to that. In addition to this, players are mandated to update their profiles regularly and submit renewed verification documents.
The documents Casimba Casino requires from players for the verification exercise are:
- A document as proof of identity and age. Here, the bookie requires a valid government-issued photo ID, such as:
- National ID card
- Driver’s license
- A document as proof of address. The bookie accepts any of the following documents:
- A utility bill, such as electricity, council tax, water bill.
- A bank statement
- A solicitor’s letter
- The documents submitted for this exercise must bear the players’ personal data (full name, phone number, and residential address) as they were provided on their casino accounts.
- The documents should be in-date. For instance,
- The proof of address must not be older than three months, and
- The photo ID must not be expired.
Casimba Casino’s VIP Club
Casimba Casino has a VIP club, where it pampers its members. The bookie does not allow anyone that is not a member to view the club and its levels. However, below are some of the things you should know about this VIP club.
- Players that want to join Casimba Casino’s VIP club must apply for it through the proper channel.
- Casimba Casino invites only eligible players to join its VIP club. The eligibility or ineligibility of players is determined by the managers.
- Players’ VIP levels are determined by the levels of their accounts’ activities and gameplays.
- Casimba Casino notifies VIP members of their VIP levels through their preferred communication methods.
- The bookie reviews players’ VIP membership 30 to 60 days from the last day their membership was upgraded.
- Dormant accounts lose their VIP membership.
- Any member that violates the VIP policy loses his VIP membership.
- The managers of Casimba Casino can remove or cancel the VIP membership of any player based on their discretions.
- The casino does not allow players that lose their VIP membership to appeal the bookie’s decision because it will not review it.
- A member of the VIP club stands to enjoy some or all of the following (depending on his level in the club):
- A personal VIP email address for quick and easy contact.
- A personal VIP account manager he can access all the time.
- A faster withdrawal process.
- Special VIP cashback offers
- Birthday cash bonuses and/or gifts.
- Higher or no withdrawal limits.
- Invitations to special VIP tournaments.
- Special offers for VIP members only.
- Seasonal loyalty gifts for VIP members only.
- Invitations to VIP events and holidays.
Casimba Casino’s Bonuses and Promos
Casimba Casino offers a lot of mouth-watery bonuses. However, the regular ones they offer are:
- Welcome bonus
- Weekly giveaways
- Yearly giveaways
- Loyalty programme
Casimba Casino’s Welcome Bonus
Casimba Casino offers a welcome bonus of up to 6500 EUR. Below are the details of this bonus we believe you should know about.
- The welcome bonus is offered on new players’ first three deposits. They are offered as follows:
- The first deposit attracts a 200% bonus match, up to 5000 EUR. There are also 50 free spins to be claimed here.
- The second deposit attracts a 25% bonus match, up to 1000 EUR, and 50 free spins.
- The third deposit attracts a 50% bonus match, up to 500 EUR, plus 25 free spins.
- The three bonus free spins must be played on different games specified for each of the bonus matches.
- New players must deposit at least 20 EUR to attract this bonus.
- Players cannot bet more than 5 EUR when this bonus is active. Any player that goes against this rule will lose his winnings as well as the bonus.
- Free spins expire 10 days after they are claimed.
- Bonus funds expire 30 days after they are claimed.
- Note that players that deposit with Skrill and Neteller will not be able to claim this bonus.
- Players cannot redeem more than 100 EUR from the winnings made through the free spins. Note that the winnings made from free spins are credited to players’ bonus balance so they will be used for more wagering. It’s the winnings made from this wagering that can be cashed out.
- New players are offered 500 Loyalty Points immediately after they sign up.
- Players have to meet the wagering conditions attached to every bonus match before they can cash out the winnings made from the bonus.
Casimba Casino’s Weekly Giveaways
Every week in Casimba Casino, players stand a chance to be among those that will share the 500 EUR weekly giveaways offered by the bookie. Below is how this promo works.
- Each week, this promo period starts at 00:01 GMT on Mondays and then closes at 23:59 GMT on Sundays.
- To become eligible for a week’s giveaway, a player must deposit a minimum of 100 EUR.
- He then has to purchase Ivy Points to go closer to the drawing table.
- Note that the player can purchase one Ivy Point when he wagers 40 EUR on a game.
- When he has accumulated up to 100 Ivy Points, he can then purchase a Mini Ivy Ticket, which will grant him entry into the drawing room.
- Note that he can buy as many Mini Ivy Tickets as he wishes.
- At the end of the week’s promo period, that is, on Mondays, if he is lucky, he and 9 (or more) other players that made it to the drawing room will be randomly selected from a draw.
- The player and the other winners will share the 500 EUR as a cash bonus. This bonus can be withdrawn as cash. There are no terms and conditions attached to their withdrawals.
- If the player is not lucky, he will have to start another round of purchasing Ivy Points and Mini Ivy Tickets to qualify for another draw. The Ivy Points and tickets of all players reset at the end of a promo period.
- This promo does not involve only the members of Casimba Casino. Eligible players from the following casinos are part of the weekly draws:
- Casimba Casino
- Grand Ivy Casino
- Dream Vegas Casino
- Miami Dice Casino
- Spinrider Casino
- Spinstation Casino
- Spinland Casino
- Jackpot Village Casino
- Templenile Casino
- Reload Casino
Casimba Casino’s Yearly Giveaway
Casimba Casino offers a whopping 30,000 EUR every year to a lucky player. Well, the yearly giveaway promo that is currently on will offer 30,000 EUR to the randomly selected lucky winner in February, being the end of the current promo period. Maybe the next one will offer a higher package. This promo has terms and conditions you have to adhere to before you can benefit from it, that is, if you win.
Casimba Casino’s Loyalty Programme
Casimba Casino offers loyalty points to its members for every deposit they make but it’s not clear on how this works. You may need to contact its customer service to find out more about this.
We promised to bring the list of the restricted countries to you. Below is the list of countries restricted from opening accounts and playing on the bookie’s platform.
- American Samoa
- Burkina Faso
- Cayman Islands
- Côte d’Ivoire
- Lao Peoples Democratic Republic
- The Netherlands
- North Korea
- Northern Mariana Islands
- Papua New Guinea
- The Philippines
- Sao Tome and Principe
- Saudi Arabia
- South Africa
- South Sudan
- Sri Lanka
- Trinidad and Tobago
- The United States
- United States Minor Outlying Islands
- Vanuatu, Vietnam
- Virgin Islands (U.S.)
Furthermore, Casimba Casino restricts players in the following countries from playing progressive jackpot:
In addition to the above, players from the countries listed below are not allowed to claim any deposit bonuses, including the welcome bonus:
- Bosnia and Herzegovina
- Czech Republic
- North Macedonia
Obtaining Customer Support at Casimba Casino
Players can only contact the customer support team through live chats or emails.
The Pros and Cons of Casimba Casino
We are here finally. In this section, we will summarise what the players said about the bookie. To be sure the comments were independent of the bookie, we paid more attention to the ones found on the Trustpilot platform, where past and present members of Casimba Casino voiced their opinions, anger, commendations, and condemnations about the bookie. We grouped these comments into pros and cons to show the good and not so good sides of the bookie, as seen by the members.
The Pros of Casimba Casino
- It processes withdrawals fast.
- It is transparent.
- Players that don’t use bonuses enjoy their games and experiences without restrictions.
The Cons of Casimba Casino
- The bookie can block members without giving them reasons for that.
- It can ban players because they won a huge amount. The player that complained bitterly about this didn’t state if there was any other reason for the ban.
- The bookie does not work independently of its sister casinos. Players complained that it shares its members’ information with its sister casinos. You may have to find out more about this.
- It’s not easy to win games on the platform.
Related: Grand Ivy Casino Review
Our Thoughts about Casimba Casino
One thing we are sure of is that Casimba Casino is not a scam. It is duly registered and regulated. However, we have our worries about the complaints laid by the members on Trustpilot. Based on that, we can only say that if you want to join Casimba Casino’s gaming platform, you should go ahead and do that. However, you need to bear the following in mind:
- From many of the complaints made by members on Trustpilot, it is obvious that claiming bonuses at the bookie comes with a lot of restrictions and disadvantages. If you plan to claim any bonus, bear in mind that it may prevent you from winning a lot of money. So, if you want to win big and cash out large, avoid the bonuses. However, if you want to play for fun, go for the bonuses; they are there to increase your fun.
- Never bet more than you can afford to lose. Remember, gambling is a risky affair; there is no guarantee you will get your money back.
- Read up the terms and conditions guiding the bookie’s platform and be careful not to flout them.