Grand Ivy Casino is an online casino that was established by White Hat Gaming Limited, a Maltese company. The physical office of the company (that is, White Hat Gaming Limited) is situated at 85 St. John Street, Valletta, VLT 1165, Malta. White Hat Gaming Limited owns and manages several online casinos.
In this Grand Ivy Casino review, we will make sure you find out all that you need to know about Grand Ivy Casino. We hope that this review will help you to decide whether to join the bookie or not. To make sure we achieve that, we will break down this Grand Ivy Casino review into parts so that you will learn the following aspects of the casino:
- Whether the casino is licensed or not, if it is, you will know who the licensers and regulators are.
- The software providers Grand Ivy Casino uses.
- How it secures its website and gaming platform.
- How the bookie ensures that its games guarantee fair outcomes.
- The different types of games the casino has. You will also find out some of the games (if not all the games) in each genre.
- The most important terms and conditions guiding the gaming platform, especially the ones that may cause the casino managers to close your account and/or seize your balance if you flaunt them.
- The casino software versions and the compatibility of its software.
- The banking options accepted by the bookie and the conditions attached to banking on the platform.
- The requirements and procedures for the verification process.
- The casino’s VIP club, how to join the club, and the conditions guiding it.
- The regular bonuses and promotions offered by the casino as well as the conditions attached to each of them.
- The list of restricted countries.
- Methods of obtaining customer support.
- The pros and cons of playing at the bookie.
You may also need to know that the contents of this Grand Ivy Casino review are gathered from the Grand Ivy Casino’s website. The only contents that are obtained from outside sources are the pros and cons of the bookie. This will come from forums, where Grand Ivy Casino is discussed by its present and past members. However, if there is any crucial information that isn’t provided by the bookie on its website, we will let you know about it so you can contact its customer service for more details.
Well, let’s take a good look into how Grand Ivy Casino operates. Hopefully, our Grand Ivy Casino review will provide you with all you need to know to take that important decision.
How Do You Pick Your Casinos?
How do you decide which casino to join and which not to join? How do you even know where to find good reputable casinos? Of course, there are casinos in different parts of the town, where you can walk in and have fun. You can also register as a member ins those casinos if you wish. But then, these are physical casinos. You may not have challenges playing there because it has a physical address and can easily be sued if they as much as ‘misbehave’. But you can’t do that with online casinos. You may be able to prevent live casinos from cheating you off your money but it will be difficult to do the same with online casinos. This is why you should apply caution when choosing online casinos.
The question now is, how you can determine which casino to join and which not to? Let’s be more specific, how do you decide which online casino to join? Should you join every online casino that catches your fancy or should you access them before taking your chances? Well, it’s not wise to join casinos without knowing much about them. You should do some investigations about them to discover if they will give you the best of services if you decide to play in them. How to discover these details is another thing you should bring into consideration.
To find out how safe a casino is, you should find out about it by doing any of the following:
- Ask friends and family members if they have played in the casino. If they have, ask them about the experiences they had. Find out as much from them about the casino as you can. Let them tell you both the positive and the negative experiences they had there because they will help you to decide how good the bookie is as well as help you to know what to avoid if you join its platform.
- Visit forums that discuss casinos. The online forums are always the best place to visit because, there, you will meet people from different locations and walks of life. Search for the discussions on the casino of your interest. If there is none yet, you can start one. The good thing about this kind of forum is that the members will be honest as well as subjective with their opinions about the bookie. But then, whatever they will say about the bookie will definitely come from the experiences they had there. It is, however, left for you to deduct how good or bad the bookie is from what you gathered.
- Visit the bookie’s website. This is another good way of finding out how good or not so good a casino is. Here, you can search for the information you need on how the bookie operates. The only challenge you may have here is knowing where to find the right information you will need. You may also not be able to find all the information you needed from the website. Nevertheless, it’s worth the shot. So, go ahead and visit the website of that casino and see if you would want to join it or not.
- Contact the bookie’s customer service. There’s nothing wrong with reaching out to the customer service of the bookie to provide with the necessary details you seek. However, they may not give you all you need to know about the bookie.
- Read several expert-written reviews of the bookie. As stated, you should read more than one review written about the bookie. There are a lot of things you can learn about the casino from these reviews, even if they are not objective enough. They will give you an insight into every aspect of the bookie and how it operates. In fact, reading reviews is the best way to find out all you need to know about a casino. This is why we are here to review one of the world’s famous online casinos.
License and Approval Status of Grand Ivy Casino
We are happy to announce that Grand Ivy Casino is legit. White Hat Gaming, the owner of the casino, is a duly registered company, which followed the registration procedure given by the government of Malta. The registration number of the company in Malta is C73232. In addition, White Hat Gaming Limited is licensed by Malta and Great Britain to operate and provide casino services. It is licensed and regulated, in Great Britain, by the Gambling Commission. Its account number with the Gambling Commission is 52894. However, its Master License number, also from the commission, is 000-052894-R-329546-001. At Malta, Grand Ivy Casino is regulated and licensed by the Malta Gaming Authority (MGA). This became possible after White Hat Gaming Limited was issued a license with the number MGA/B2C/370/2017 by the MGA in 2018.
Now that you have confirmed that Grand Ivy Casino is legit, we can start scrutinising its mode of operations.
Grand Ivy Casino’s Software Providers
One of the outstanding things about the casinos owned and managed by White Hat Gaming Limited is that they have a lot of software providers. These casinos use more than a hundred software providers. As a result, the games found in these casinos are exciting because they are provided by many online games developers. This means that players have a lot of options to choose from when they search for games to play.
Below, you will find all the software providers and the number of games they supply to Grand Ivy Casino.
- 1×2 Gaming (31 games)
- 2 By 2 Games (26 games)
- 4 The Player (4 games)
- 9 Masks of Fire (12 games)
- Adoptit Publishing (1 game)
- AGS (27 games)
- Ainsworth (10 games)
- Alchemy Gaming (6 games)
- All 41 Studios (22 games)
- Apollo Gaming (8 games)
- Aurum Signature Studios (1 game)
- Asylum Labs (4 games)
- Bally (13 games)
- Barcrest (29 games)
- BB Games (2 games)
- Bet Digital (9 games)
- Big Time Gaming (33 games)
- Bla Bla Studio (1 game)
- Black Pudding (1 game)
- Blue Print (131 games)
- Buck Stakes Entertainment (2 games)
- Bulletproof Gaming (3 games)
- Chance Interactive (10 games)
- Colossus Gaming (1 game)
- Concept Gaming (1 game)
- Core Gaming (10 games)
- Crazy Tooth Studio (13 games)
- Dice Lab (2 games)
- Dtech Gaming (2 games)
- DWG (5 games)
- Electric Elephant (3 games)
- Endemol (10 games)
- Eurostar Studio (1 game)
- Evolution Gaming (36 games)
- Eyecon Gaming (35 games)
- Ezugi (3 games)
- Fantasma Games (17 games)
- Felt Games (9 games)
- Fortune Factory Studio (6 games)
- Foxium (10 games)
- Fuga Gaming (5 games)
- Gacha Studio (1 game)
- Games Inc (8 games)
- Gamevy (9 games)
- Games Ware House (2 games)
- Green Jade (11 games)
- Green Tube Gaming (1 game)
- Gold Coin Studios (7 games)
- Golden Rock Studio (17 games)
- Gong Gaming Technology (8 games)
- Hacksaw Gaming (31 games)
- Half Pixel Studio (1 game)
- High 5 Games (85 games)
- Hurricane Games (1 game)
- IGT Gaming (1 game)
- Inspired Gaming (111 games)
- Iron Dog Studio (26 games)
- Jade Rabbit Studio (5 games)
- Just for the Win (38 games)
- Kalamba Games (17 games)
- Leander (48 games)
- Leap Gaming (2 games)
- Lightning (40 games)
- Live 5 Gaming (13 games)
- Magic Dreams (5 games)
- Max Win (5 games)
- Meta Games Universal (5 Games)
- Merkur (34 games)
- Microgaming (154 games)
- Mutuel (5 games)
- Neko Games (3 games)
- Neon Valley Studios (8 games)
- NetEnt (118 games)
- Net Gaming (12 games)
- No Limit City (48 games)
- Northern Lights (8 games)
- NYX (99 games)
- Old Skool Studio (2 games)
- One Touch Gaming (3 games)
- Oryx (11 games)
- Pear Fiction Gaming (3 games)
- PG Soft (25 games)
- Pirates Gold Studio (2 games)
- Playko (1 game)
- PlaynGo (193 games)
- Playson (22 games)
- Pragmatic (73 games)
- Print Studio (3 games)
- Probability Jones (11 games)
- Pulse 8 (6 games)
- Push Gaming (19 games)
- Rabcat (16 games)
- Realistic Games (26 games)
- Red 7 (13 games)
- Red Tiger (167 games)
- Reel Play (5 games)
- Reel Time Gaming (9 games)
- Reflex Gaming (1 game)
- Relax Gaming (48 games)
- Revolver Gaming (12 games)
- Scientific Games (34 games)
- Seven Deuce (3 games)
- Shufflemaster 15 games)
- Side City (4 games)
- Sigma Gaming (2 games)
- Silverback (3 games)
- Skillzz Gaming (2 games)
- Skywind Group (38 games)
- Slingo (25 games)
- Slingshot Studios (7 games)
- Snowborn Games (7 games)
- Spearhead Studios (27 games)
- Spieldv (3 games)
- Spin Play (11 games)
- Spribe (1 game)
- Stakelogic(74 games)
- STHLM Gaming (8 games)
- Storm Craft Studio (10 games)
- Storm Gaming (4 games)
- Sunfox (1 games)
- Swintt (14 games)
- Switch Studio (7 games)
- The Games Co (1 game)
- Thunderkick (49 games)
- Touchstone Gaming (2 games)
- Triple Edge (17 games)
- Wazden (63 games)
- Wild Streaking Gaming (1 game)
- WMS (26 games)
- Yolo Play (1 play)
Security and Fair Gaming in Grand Ivy Casino
Of course, Grand Ivy Casino is regulated by the governments of Malta and that of Great Britain. In addition, the gaming software is constantly tested by eCOGRA and the POGG to ensure fair gaming. This means the Random Number Generator of the bookie’s gaming software works properly. In other words, the outcomes of games at Grand Ivy Casino are randomly selected.
Furthermore, the bookie uses encryption technology to protect the information and activities of its members on the platform. It is, therefore, left for players to protect their login details from third parties. Nevertheless, you should understand that encryption doesn’t give 100% protection. This means you should be on alert and report any suspicious and unauthorised activities on your account.
Grand Ivy Casino’s Software Compatibility
The software of Grand Ivy Casino is compatible with Windows, Mac, IOS, and Android operating systems. So, you can play games on your PC, laptop, smart phone, and/or tablet. Note that the bookie has the Instant Play Casino, Mobile Casino, and Live Dealer Casino. The bookie also has a mobile app that is available on Google Play Store.
Grand Ivy Casino’s Games and Gaming Platform
Grand Ivy Casino has a lot of games its members can access and play. These games are grouped in such a way that players can easily find the games they want. If you want to find a game, you can check for it through any of the following tabs:
- New Games
- Popular Games
- Slot Games
- Live Dealer
- Blackjack
- Roulette
- Table Games
- Poker
- Scratch & Fun
- Drop & Wins
- Must Go Jackpot
- Providers
In this Grand Ivy Casino review, we will only present the games under “Slots”, “Table Games”, “Blackjack”, “Live Dealer”, “Roulette”, “Poker”, “Drop & Wins”, “Scratch & Fun”, and “Must Go Jackpots”.
Slot Games
Grand Ivy Casino has a lot of slot games in its collections. Unfortunately, we can’t bring all of them here. So, the few slot games we could bring to you are:
- Christmas Bass Bonanza
- Arto and the 7 Deadly Spins
- Way of the Tiger
- Arctic Enchantress
- Joker Bombs
- Silverback Gold
- Christmas in Papertown
- Space Invaders
- Sherlock and Moriarty Wowpot
- Candyways Bonanza Megaways
- Chicago Gold
- Slingo Xxxtreme
- Energoonz
- Six Acrobats
- The Pig Wizard
- Book of Irish
- Bookie of Odds
- The Falcon Huntress
- Ted Jackpot King
- Golden Genie and The Walking Wilds
- Mystery Reels Mega Ways
- The Twisted Circus
- Paws of Fury
- Crown Gems
- Frutz
- Asian Beauty
- Elemento
- Irish Riches Megaways
- Deal Or No Deal Megaways
- Rainbow Riches Retro
- Prosperity Pearls
- Hot 7 Hold And Spin
- Imme Gold Megaways
- Wheel of Wishes
- Mega Moolah Goddess
- Beat the Beast Cerberus Inferno
- Zeus Lightning Power Reels
- King Tusk
- Rage of the Seas
- The Paying Piano Club
- Count Duckula
- Sabaton
- Double Stacks
- Dracula
- Slingo Reel King
- Multi Wild
- Silver Seas
- 9 Blazing Diamonds
- Bush Telegraph
- Fortune Teller
- Wild Worlds
- Break Away
- Dragonfall
- Riches of Robin
- Blaze of Ra
- Thunder Screech
- Blue Diamond Book
- Six Appeal
- Panda Fortune 2
- Beat The Beast Kraken’s Lair
- Cash of Kingdoms
- Wacky Waves
- African Legends
- Irish Eyes Scratch
- Fluffy Favourites Megaways
- Worms Reloaded
- Creature – Black Lagoon
- Tower Tumble
- Beat the Beast Quetzalcoatls Trial
- Street Magic
- Rainbow Jackpots Power Lines
- Big Money Frenzy
- Deal or No Deal Lightning Spins
- Maze Escape Megaways
- Inferno Star
- Divine Diamonds
- Tiki Fruits
- Oink Country Love
- Bar Bar Black Sheep
- The Finer Reels Of Life
- 777 Mega Deluxe
- Fish Party
- 10000 Wishes
- Action Bank Plus
- Slingo Deal or No Deal
- Age of Huracan
- Break Away Lucky Wilds
- Football Star Deluxe
- Peacock Beauty
- Treasure Tracks
- Golden Princess
- World Darts Championship
Poker
The poker games the bookie has are:
- Aces and Eights
- Jacks or Better
- Dj Wild Stud Poker
- Mississippi Stud Poker
Scratch & Fun
The games under this group are:
- Slingo Bells
- Calavera Bingo
- Slingo Big Wheel
- Rainforest Magic Bingo
- Viking Runecraft Bingo
- Muertitos: Video Bingo
- Tutan Keno
- Slingo Who Wants To Be A Millionaire
- Slingone Fishin’
- Super Showball
- Keno Pop
- Pachinko
- Firefly Keno
- Don Bingote
- The Incredible Balloon Machine
- Super Expanding Splashcard
- Gold Coins
- The Everlasting Scratchcard
- Go Panda
- Scratch Bronze
- Rush Horses Go
- Balloons
- Football Scratch
- Frogs Scratch
- Slingo Berserk
- Love Is All You Need
- Book Of Slingo
- Cash Scratch
- Scratch Platinum
- Irish Eyes Scratch
- Lucky Gems
- Big Foot Scratch
- Pandamania Scratch
- Oil Mania Scratch
- Deal Or No Deal Whats In Your Box Scratch
- Fishin Frenzy Scratchcard
- Pots O Luck
- Koi Cash
- Grand National Scratchcard
Roulette
Here are the games you will find under this category:
- 20p Roulette
- Roulette Nouveau
- European Roulette
- American Roulette
- Double Ball Roulette
- European Roulette Gold
Blackjack
The games here are:
- European Blackjack Gold
- Blackjack Perfect Pairs
- 3D Blackjack
- Blackjack 21 + 3
- Blackjack Suit’em Up
- Blackjack Lucky Lucky
- Blackjack Lucky Ladies
- Blackjack 6 In 1
- Vegas Single Deck Blackjack
- Vegas Downtown Blackjack
- Vegas Strip Blackjack
- Atlantic City Blackjack
- European Blackjack
- Blackjack Buster
- Live Blackjack
- Classic Blackjack Gold
Live Dealer Game
The games here are:
- Sweet Bonanza Candyland
- Gonzo’s Treasure Hunt
- Mega Ball
- Hindi Roulette
- Speed Baccarat 1
- Power Blackjack
- Cash Or Crash
- Andar Bahar
- Live Holdem
- Live Three Card Poker
- Speed Roulette 1
- Live Ultimate Texas Holdem
- Mega Sic Bo
- 2 Hand Casino Holdem
- Auto-Roulette1
- Deal Or No Deal
Table Games
The games under this category are:
- Back Blackjack
- Classic Roulette
- 3D Blackjack
- Blackjack X-Change
- 20p Roulette
- Roulette X5
- Roulette X2
- Lightning Roulette First Person
- Blackjack First Person
- First Person Roulette
- Craps First Person
- Baccarat First Person
- 3D European Roulette
- Dream Catcher First Person
- Dragon Tiger First Person
- Football Studio First Person
- Vegas Single Deck Blackjack
- Vegas Downtown Blackjack
- Vegas Strip Blackjack
- Atlantic City Blackjack
- Roulette Nouveau
- Blackjack Neo
- European Roulette
- European Blackjack
- Let It Ride
- European Roulette
- Baccarat
- American Roulette
- Fortune Pai Gow Poker
- Double Ball Roulette
- Casino War
- American Gold Roulette
- I Luv Suits
- European Roulette Gold
- 3D Baccarat
- Blackjack Perfect Pairs
- Mississippi Stud Poker
- Atlantic City Blackjack Gold
- Andar Bahar
- European Blackjack Gold
- DJ Wild Stud Poker
- Blackjack 21 + 3
- Texas Hedge’em
- Blackjack Suit’em Up
- 100 Bit Dice
- Blackjack Lucky Lucky
- 3 Hand Casino Hold’em
- Blackjack Lucky Ladies
- All Aces Poker
- Blackjack Buster
- Classic Blackjack
- Blackjack 6 in 1
- Three Card Hold’em
- First Person Mega Ball
Must Go Jackpots
The games found under this category
- Fortune House Power Reels
- Hot Hot Chilli Pot
- Dracula Awakening
- Forever 7’s
- Dynamite Riches Megaways
- Treasure Mine Power Reels
- Wild Expedition
- Shah Mat
- 1942: Skywarrior
- The Wisecracker Lightning
- Tiki Fruits Totem Frenzy
- Primate King
- Mystic Staxx
- 10 001 Nights
- Beriched
- Cash Ultimate
- Well of Wilds Megaways
- Wild Hot Chilli Reels
- NFT Megaways
- Piggy Riches Megaways
- Lion’s Hoard
- Gonzo’s Quest Megaways
- Joe Exotic
- 777 Strike
- Rainbow Jackpots
- What The Fox Megaways
- Dragon King: Legend Of The Seas
- Dragons Luck Power Reels
- Riddle of The Sphinx
- Harlecoin
- Reptizillions Power Reels
- Reel Keeper
- Devils Number
- Cash Volt
- Pirates Plenty
- Regal Streak
Drop & Wins
As at the time of writing this Grand Ivy Casino review, the games under this category are:
- Christmas Bass Bonanza
- Santa’s Wonderland
- Smuggler’s Cove
- Wolf Gold
- Book of the Fallen
- Big Bass Bonanza Megaways
- Games Shows Lobby
- Mustang Gold
- John Hunter and the Quest for Bermuda Riches
- Big Bass Bonanza
- Sweet Bonanza Candyland
- Blackjack Lobby
- Chilli Heat
- The Dog House Megaways
- Fruit Party
- Roulette
- The Dog House
- Madame Destiny Megaways
- Gems Bonanza
- John Hunter and the Book of Tut
- John Hunter and the Tomb of the Scarab Queen
- Great Rhino Megaways
- Sweet Bonanza
- Starlight Princess™
- Fruit Party 2™
- Chilli Heat Megaways
- Baccarat Lobby
- Bigger Bass Bonanza
- Rise Of Giza Powernudge™
- The Hand Of Midas
- Gates Of Olympus
- Cash Bonanzac
- Piggy Bank Bills
- Wild West Gold
- Treasure Wild
- Wild Wild Riches
- Curse of the Werewolf Megaways
- Crystal Caverns Megaways
Terms and Conditions Guiding Grand Ivy Casino’s Gaming Platform
- You cannot join Grand Ivy Casino or play on its platform if you are not up to 18 years old. You should know that the bookie conducts the verification of its customers’ identities and accounts before it processes their first withdrawal requests. This means that the age of the members is also verified. If the bookie’s managers discover or suspect that a player is underage, they will close his account and forfeit his winnings.
- You cannot join Grand Ivy Casino if you reside in a jurisdiction that banned gambling. If gambling is banned in your jurisdiction, you should not consider opening an account with the casino. It is your responsibility to find the status of gambling in your jurisdiction. However, the bookie restricted players from some countries from accessing its platform. You will find the list of these countries in the section of this Grand Ivy Casino review titled “Restricted Countries”. You can check the section to see if your jurisdiction is restricted. But then, even if your country isn’t under the restricted countries, you should endeavour to check if it is legal in your country to play in a casino.
- If you can’t enter into a legally binding contract you are not eligible to join Grand Ivy Casino.
- While creating an account with Grand Ivy Casino, you must supply your real name, accurate residential address, valid email address, phone number, and any other information the bookie requires.
- Remember you must supply your residential address on your casino account. Office address and P.O. Box are not accepted.
- You cannot withdraw your winnings from your account if you don’t have any of the banking methods approved for your jurisdiction. You will discover the different banking options approved by the bookie in the section of this review titled, “Banking Methods”.
- Players are not allowed to open more than one account with Grand Ivy Casino. Those that did are discovered and penalised: their accounts are closed and their winnings, seized.
- Grand Ivy Casino discourages players from using its platform for professional purposes. In that case, you are going to Grand Ivy Casino to play games for fun. Any money you win while playing should only adds to the fun.
- The bookie can reject membership from eligible individuals without providing any reasons for doing that.
- Grand Ivy Casino can close the accounts of its customers without giving any explanation.
- The employees of Grand Ivy Casino as well as the members of their immediate families are considered ineligible to register with and/or play on the bookie’s platform. These people are also banned from participating in any promo activities taking place on the casino’s platform.
- The employees of Grand Ivy Casino’s subsidiaries, retailers, media partners, wholesalers, licensees, distributors, advertising agencies, promotion agencies, and other agencies as well as the members of their immediate families are not qualified to register with the bookie. They are also not allowed to play games on the casino’s platform or participate in any other activities taking place on its platform.
- Players that forget their login details or believe that it is compromised can contact the bookie’s customer support to help them to set up another one.
- When the bookie bans a player from accessing and playing its games, it does not allow him or her to create another account on the platform. This is because a ban is permanent in Grand Ivy Casino.
- Any player that does not log into his casino account for 12 consecutive months may lose that account. This is because the bookie considers accounts that have been inactive for 12 months as dormant. What it does is that once the account is marked as dormant, it will start deducting 5 EUR from it every subsequent month until the balance is exhausted or the owner logs into the account.
- Any player that is not satisfied with the outcome of a game should contact the bookie’s customer support before placing another bet. If the player goes ahead to place bets before reaching out to the bookie and having the issue sorted out, it will be assumed that he has accepted the outcome of the game.
- The maximum amount a player can win for a bet or a spin is 250,000 EUR. Note that this term does not apply to the winnings made from Progressive Jackpots.
Banking Methods at Grand Ivy Casino
Below are the accepted banking methods Grand Ivy Casino allows its players to use:
- Visa: It is unclear whether the bookie accepts both credit and debit cards. You may need to contact customer service for this detail.
- MasterCard
- Apple Pay
- Instadebit
- Bank Transfer
- Interac
- Maestro
- Klarna
- MuchBetter
- Neteller
- PayPal
- Pago Efectivo
- PaySafe Card
- Paytrail
- Trustly
- TUV Digital Currency
- Skrill
- Rapid Money Transfer
- SOFORT Banking
Terms and Conditions Guiding Banking at Grand Ivy Casino
As you can see, there’s no indication of the banking option that is for deposit or withdrawal. You would have also noticed that some of your favourite banking options were not captured. For instance, the bookie did not add any of the cryptocurrencies, such Bitcoin, Litecoin, Ethereum, and the rest, as a banking option. This is unfortunate because it may discourage a lot of players from joining the platform. However, if you’re among those that prefer funding their casino accounts as well as withdrawing their winnings with cryptocurrencies, I suggest you contact the customer support team to find out if this option is available to a few persons.
In this section, you will find out the terms and conditions guiding banking at the bookie. You will also discover more details about depositing and withdrawing at the casino. Note that there are many terms you should adhere to but we will bring them together and give you a comprehensive summary that will help you to avoid making mistakes that will cost you a lot. Well, here we go.
- The bookie allows banking to be conducted in the players’ local currencies. However, it’s not all local currencies that are available. Players that can’t find their local currencies among the approved ones must play in Euros (EUR). Failing to adhere to this will cause the bookie to seize any winnings the concerned players made from the affected gameplay.
- Players are the ones that should see to the currency exchange conversions. This includes paying the charges their card issuers levied for the services.
- The bookie assigns a number of deposit methods to each player. This is done according to their locations. This means players cannot use the banking methods that are not approved for them.
- Grand Ivy Casino can change the deposit options it approved for players without notifying or consulting them. It may also not accept deposits made through a particular payment method even though it is among the approved ones.
- Players are not allowed to deposit from or withdraw to bank accounts that are not registered in their names. This term applies to every banking option used in the bookie.
- So far, the bookie does not have a maximum deposit limit. Nevertheless, its managers, based on their discretions, can place a deposit limit on a customer’s casino account.
- The minimum deposit amount at Grand Ivy Casino is 20 EUR or the equivalent in the player’s local currency, that is, if it is among the approved currencies.
- Players cannot reverse or cancel the deposits they made into their accounts. Nevertheless, they can ask for a refund. You should note that there are charges for processing refund requests.
- The bookie verifies the accounts of its players before processing their first withdrawal requests. Players that fail this verification exercise will lose their winnings and their casino accounts.
- The bookie pays players’ winnings through the banking method they deposited with. What it does is that it activates the withdrawal method immediately after a player’s deposit becomes successfully completed. As a result, the player must withdraw the winnings made from the game through that activated withdrawal method.
- An activated withdrawal method does not stay active forever; it expires after some days. This means players have to place odds with the funds they deposited into the casino account immediately after making the deposits.
- When an activated withdrawal option expires before a player places his withdrawal request, he will be unable to withdraw the winnings made from the concerned deposit. However, he can sort out the issue by contacting customer service. The player will be provided with an alternative withdrawal option after he has passed through further scrutiny and verification checks.
- Withdrawal requests remain pending for a day or two before they are processed.
- After a withdrawal request is processed, it will take about three days before the fund is paid into customer’s bank account. However, the type of banking method used by a customer determines how long it will take his winnings to drop into their accounts.
- The minimum withdrawal amount is 20 EUR or the equivalent in a player’s local currency, if it is available.
- Players must wager, at least once, with their deposits before they can send withdrawal requests. Nevertheless, they have the option of requesting a refund.
- The maximum amount a player can withdraw in a week is 5,000 EUR or the equivalent in his local currency, if it is available. This term may not apply to VIP players, who may have higher withdrawal limits.
- The bookie may ask players with verified accounts to pass through more verification checks before paying their winnings.
- Grand Ivy Casino may conduct a further verification check on customers that deposit up to 2,000 EUR or the equivalent in their local currencies.
Account Verification
As stated earlier, Grand Ivy Casino verifies the identities and accounts of the players on its platform before it processes their first withdrawal requests. This does not stop the bookie from conducting further verification checks on them. While verifying accounts and identities, players’ identities, age, residential addresses, email addresses, and banking details are confirmed. During the verification exercise, the bookie will ask players to provide certain documents as proof of the information they supplied in their casino accounts. Note that the bookie may suspend players’ accounts while they are undergoing verification. If the managers are satisfied with the result of the checks, the concerned players will continue to play on the platform. However, if they are not satisfied, the concerned accounts will remain suspended and the players will lose their winnings.
The basic documents the bookie requires for the verification process include:
- A valid photo ID as proof of identity and age: Players can present any of the following documents for this:
- National ID card
- Driver’s license
- Passport
- A document as proof of address: Players can use any of the following documents:
- A utility bill, such as electricity, council tax, water bill.
- A bank statement
- A solicitor’s letter
NB:
- The submitted documents must bear the players’ personal data (full name, phone number, and address) as they were provided in their bookie accounts.
- The documents should be in-date.
- The proof of address should not be older than three months.
- The photo ID must not be expired.
Grand Ivy Casino’s VIP Club
Grand Ivy Casino has a VIP club but it does not allow non-members to view the levels of the club. In other words, you have to join the bookie to know about the levels of the VIP club and what the players in each level stand to benefit for being VIP members. However, below are what players in VIP club generally enjoy:
- A personal VIP email address the member can be contacted with.
- A personal VIP account manager the player can access whenever he wants to.
- Faster withdrawal process. Withdrawals may be processed the same day.
- Special cash back offers
- Birthday cash bonuses and gifts.
- Higher withdrawal limits. In some cases, there are no withdrawal limits for VIP members.
- Invitations to special VIP tournaments.
- Special offers for VIP members only
- Seasonal loyalty gifts
- Invitations to VIP events and holidays.
Grand Ivy Casino’s VIP Terms and Conditions
Here are some of the terms and conditions guiding Grand Ivy Casino’s VIP club:
- Interested players must apply to join the VIP club.
- The bookie invites the eligible players (or those considered eligible) to join the VIP club. This means that it’s not every player that applies for a VIP membership that is accepted.
- The VIP level a player belongs to depends on the activities and gameplays his account witnesses. This means that the more active an account is, the higher the VIP level it belongs to.
- Grand Ivy Casino notifies players of their VIP levels through their preferred contact methods (that is, email, phone, or inbox messages).
- The VIP membership of every player is reviewed every 30 to 60 days from the last day their membership statuses were upgraded.
- Inactive accounts lose their VIP membership.
- Any member that violates the VIP policy loses his VIP membership.
- The removal or cancellation of the VIP membership of any player is at the sole discretion of Grand Ivy Casino managers.
- Loss of VIP membership is not appealable or reviewable.
Bonuses and Promotions at Grand Ivy Casino
Grand Ivy Casino has four basic bonuses and promos its members can enjoy. These are:
- The welcome bonus
- The yearly giveaway promo
- The weekly giveaway
- The loyalty programme
Welcome Bonus
Grand Ivy Casino offers a welcome bonus of up to 1,500 EUR and 100 free spins to all its new members. Below is how the bonus works.
- The bonus is placed on the first three deposits the new players make.
- The first deposit attracts a 100% bonus match, up to 300 EUR, and 25 free spins.
- The second deposit attracts a 25% bonus match, up to 800 EUR, and 50 free spins.
- The third deposit attracts a 50% bonus match, up to 400 EUR, and 25 free spins.
- Each of the three bonus matches and sets of free spins must be used to play specified games.
- The minimum deposit that is eligible for this bonus is 20 EUR.
- The maximum bet when this bonus is active is 5 EUR. Any player that bets beyond will lose his winnings and the bonus.
- Free spins expire 10 days after they are claimed.
- Bonus funds expire 30 days after they are claimed.
- The maximum amount a player can make from free spins is 100 EUR. Note that this amount is credited to the bonus balance and used for more wagering.
- There are wagering conditions for each of the bonus matches, you have to meet them before you can cash out the winnings made from the gameplay.
- 500 Loyalty Points are added to new players’ accounts immediately after they sign up.
Yearly Bonus
Grand Ivy Casino has a promo that runs through the year. For instance, the present promo will award 30,000 EUR to a randomly selected winner at the end of the promo period (8 February 2021 to 31 January 2022). The promo is open to only the bookie’s members that were there within the promo period. Note that some terms and conditions that must be met by players to stay in the promo.
Weekly Giveaway
Grand Ivy Casino gives away 500 EUR every week to players that participated in its Fabulous Weekly Cash Giveaway. Here is what you should know about this promo:
- The promo period starts at 00:01 GMT on Mondays and ends at 23:59 GMT on Sundays.
- Players must deposit a minimum of 100 EUR every week to qualify for the week’s draw.
- Interested players must purchase Ivy Points to trigger their eligibility.
- One Ivy Point is bought when 40 EUR is wagered on games.
- A Mini Ivy Ticket that gives players entry into the draw costs 100 Ivy Points.
- Players can purchase as many tickets as they wish.
- At the end of the promo period, that is, on Mondays, 10 (or more) players that purchased tickets will be randomly selected from a draw.
- The winners will share the 500 EUR as a cash bonus that can be withdrawn without further meeting terms and conditions.
- At the end of every period, Ivy Points and tickets of all players will reset and another round will start.
The Loyalty Programme
Grand Ivy Casino offers loyalty points to its members but it is not clear about how it runs its loyalty programme. Remember, the bookie offers new members 500 loyalty points immediately after they sign up. You may need to contact customer service to find out more about this.
Restricted Countries
As mentioned earlier, Grand Ivy Casino restricts players from certain jurisdictions from playing on its platform. In this section, you will find the list of the restricted jurisdictions that was published by the bookie on its website. Nevertheless, remember that even if the name of your jurisdiction isn’t there but gambling is prohibited in your country, you shouldn’t register with the bookie. Furthermore, if the bookie adds your jurisdiction to the list while you’re already a member, it will close your account immediately and block you from registering another account. Well, below are the listed countries as of the time of writing this Grand Ivy Casino review.
- Afghanistan
- Albania
- Algeria
- American Samoa
- Angola
- Australia
- Bahamas
- Barbados
- Belgium
- Bolivia
- Botswana
- Bulgaria
- Burkina Faso
- Cambodia
- Cayman Islands
- Côte d’Ivoire
- Cuba
- Denmark
- Ecuador
- Estonia
- Ethiopia
- France
- Germany
- Ghana
- Guam
- Guyana
- Haiti
- Hungary
- Iceland
- Indonesia
- Iran
- Iraq
- Israel
- Italy
- Jamaica
- Jordan
- Kenya
- Lao Peoples Democratic Republic
- Latvia
- Lithuania
- Mali
- Martinique
- Mauritius
- Monaco
- Mongolia
- Morocco
- Myanmar
- The Netherlands
- Nicaragua
- Nigeria
- North Korea
- Northern Mariana Islands
- Pakistan
- Palestine
- Panama
- Papua New Guinea
- The Philippines
- Poland
- Portugal
- Réunion
- Romania
- Russia
- Samoa
- Sao Tome and Principe
- Saudi Arabia
- Senegal
- Serbia
- Singapore
- Slovakia
- Slovenia
- South Africa
- South Sudan
- Spain
- Sri Lanka
- Sudan
- Switzerland
- Syria
- Tanzania
- Thailand
- Trinidad and Tobago
- Tunisia
- Turkey
- Uganda
- The United States
- United States Minor Outlying Islands
- Vanuatu, Vietnam
- Virgin Islands (U.S.)
- Yemen
- Zimbabwe
In addition to these countries, players from the countries listed below are banned from playing progressive jackpot:
- Azerbaijan
- India
- Japan
- Malaysia
- Qatar
- Tunisia
Contact Support at Grand Ivy Casino
The primary means of contacting the bookie’s customer service are through email and live chat.
Pros and Cons of Grand Ivy Casino
As promised, this section will give you an insight into what the present and past members of Grand Ivy Casino think about the bookie. We will separate their thoughts into pro (commendations) and cons (complaints). Hopefully, this section will help you to make the right decision about joining the bookie or not.
Pros of Grand Ivy Casino
- The bookie has a lot of great games to offer.
- It has a live casino.
- It processes withdrawals fast.
- It offers excellent customer support.
Cons of Grand Ivy Casino
- It is difficult to win games on the platform.
- Its bonuses cannot be used to play all the games. It appears the games you can play with the bonuses are not among the ones many players love to play. Hence, the bonus is an incentive to play the attached games.
- The casino’s website is too slow. This is not confirmed but it came from some players.
- The bookie easily seizes players’ winnings. Those that complained here did not state whether they flaunted any rules or not.
- The bookie blocks customers’ accounts unprofessionally. For instance, when customers complain about how they are being wrongfully treated, their accounts will be blocked.
- Grand Ivy Casino does not accept players from the United States. This is a red flag many people are uncomfortable with.
Related: GunsBet Casino Review
Should You Join Grand Ivy Casino?
This is a question only you can answer. The truth is, only you can decide whether you should join Grand Ivy Casino or not. All we could do for you is to review the Grand Ivy Casino so you can find out all the information you need to make this important decision. However, here are a few tips you should bear in mind as you decide whether to join the casino or not:
- You should read all the terms and conditions guiding the bookie before deciding what next to do.
- Read this Grand Ivy Casino review as well as other reviews about the bookie so you can have a deeper insight into how it operates.
- If you’re joining Grand Ivy Casino, you should endeavour not to deposit or bet an amount that you cannot afford to lose. Remember, there is no guarantee that you will recoup what you spent. So, spend wisely.