Grand Hotel Casino is one of the online casinos under Fresh Horizons Limited’s management. The gaming house was founded in the year 2000 to provide adventurous gaming experiences to casino players. It is also a member of the Casino Rewards affiliate programme, from which it is able to offer a lot of amazing bonuses and promos to its customers.
Grand Hotel Casino has a lot of games in its collections and ensures that they offer fair play to gamers. This article is going to review the casino to disclose everything the casino has to offer, including all the best Grand Hotel Casino sister sites. Specifically, this Grand Hotel Casino review will provide information that will make known the following to you:
- Grand Hotel Casino sister sites
- The different types of games offered by Grand Hotel Casino
- Whether Grand Hotel Casino is licensed to provide interactive gaming services or not.
- The bonuses and promos offered by Grand Hotel Casino. We will only provide the basic ones here.
- The measures that Grand Hotel Casino takes to provide security on its platform as well as guarantee the fair outcome of its games
- The company that develops the games offered at Grand Hotel Casino
- The payment methods players are permitted to use at the bookie
- The pros and cons of Grand Hotel Casino
- The devices and operating systems are compatible with Grand Hotel Casino gaming software.
- Countries restricted at Grand Hotel Casino, and
- Whether Grand Hotel Casino is legit or a scam
Grand Hotel Casino Sister Sites
There are so many online casinos that you can also use and experience the same entertainment and features. These are called the Grand Hotel Casino sister sites. They are a group of online casinos owned by Fresh Horizons Limited. When you join and play on any of the sister sites, it will seem as if you are still playing on Grand Hotel Casino. We have gathered the best Grand Hotel Casino sister sites below:
Games at Grand Hotel Casino
Grand Hotel Casino offers a lot of animated games you can play in its lobby. We found about two thousand such games when this Grand Hotel Casino review was put together. The games we found at the bookie included different variations of slots, poker, roulettes, blackjack, craps, bingo, and video poker. One of the amazing things here is that Microgaming developed, provided, and licensed all these games.
Considering that Microgaming is one of the best game developers in the industry, you will surely love the games in the Grand Hotel Casino gaming collections because they are exciting.
When you want to find a game at Grand Hotel Casino, you should simply locate the bookie’s gaming platform by clicking the “Casino Games” tab on the website’s main menu. This will take you straight to the games’ collections. Nevertheless, only the players who have successfully opened their Grand Hotel Casino accounts can view the games on the gaming platform. However, the games you will meet at the lobby when you finally you’re your account include:
- Slot Games: The slot games we found while writing this Grand Hotel Casino review of more than one thousand. These include Age of Discovery, Treasure Nile, Thunderstruck, Thunderstruck II, Avalon II, and many other popular slot games. Of course, as expected, a large number of slot games have found their way to the casino’s Mega Vault. This is where you can find and play progressive jackpot games.
- Roulettes: Grand Hotel Casino has more than 15 variations of roulette games in its games collections. Some of the roulette games you will find under this category include French Roulette, European Roulette, Multi-Player Roulette, and American Roulette.
- Blackjack: As of the time of writing this Grand Hotel Casino review, the number of blackjack game variations we found in the bookie’s games collections is more than 20. Some of the games we found there are Pontoon Gold, Classic Blackjack, Classic Blackjack Gold Series, Vegas Strip Gold Series, European Blackjack Gold Series, Multi-Hand Blackjack, and Atlantic City Blackjack.
- Video Poker: Grand Hotel Casino has about thirty variations of video poker games in game collections. Among the variations of video poker games, we found at the bookie include Aces & Eights, All Aces, Bonus Deuces Wild, Deuces and Joker, Jacks or Better, and Deuces Wild.
Is Grand Hotel Casino Licensed?
Grand Hotel Casino is licensed by the Kahnawake Gaming Commission, which is the agency instituted by the government of Canada to regulate and coordinate the gaming houses in the country. The Kahnawake Gaming Commission first issued a Primary CPA license category to the manager of Grand Hotel Casino, Fresh Horizons Limited, in the year 2000.
This license permits the company to manage several online casinos, which include Grand Hotel Casino. In addition to this permit, the Kahnawake Gaming Commission issued a “Certificate of Good Standing” to Grand Hotel Casino in 2010 to certify that the bookie is eligible to provide interactive gaming and other gaming services.
The agency issued this special endorsement to the casino after it (the Kahnawake Gaming Commission) tested the Random Number Generators of its casino’s games and discovered they function properly.
Is Grand Hotel Casino Legit or a Scam?
Grand Hotel Casino is a legit online casino that provides excellent casino services to players. You must have noticed as you read through this Grand Hotel Casino review that the bookie has put a lot of things in place to prevent fraud. Nevertheless, in this section, we will highlight a lot of factors that will show you why Grand Hotel Casino is not a scam.
- One of the major factors that can tell why Grand Hotel Casino is legit is that it is licensed. In the first place, its manager, Fresh Horizons Ltd, was issued a Primary CPA permit by the Kahnawake Gaming Commission, an agency of the government of Canada that regulates and oversees the affairs of gaming houses in the country. In addition to this, this agency endorsed Grand Hotel Casino and issued it a “Certificate of Good Standing” because it met all the eligibility requirements for online casinos. These two factors have come to show that Grand Hotel Casino is a legitimate online casino.
- The second factor we want to bring up here is that the Random Number Generators (RNG) of the games offered by Grand Hotel Casino is constantly tested by the Kahnawake Gaming Commission and eCOGRA to be sure they function well. As at the time of writing this Grand Hotel Casino review, these bodies certified that the casino offers fair play because the outcome of its games is random.
- The third factor is that Grand Hotel Casino is regulated by the Kahnawake Gaming Commission. In addition to that, eCOGRA monitors its activities to be sure they meet international standards. As we mentioned in the section that discussed security and fair play at the bookie, eCOGRA accredited the casino for its honesty, transparency, and security. These show that Grand Hotel Casino is safe.
- Another factor that is worth mentioning here is that Grand Hotel Casino is under the management of a reputable company – Fresh Horizons Ltd. Remember that we mentioned that the company manages other casinos. Fresh Horizons Ltd also manages companies in other sectors, in addition to the numerous online casinos under its care. A company with such responsibilities and that has won the trust of many business owners will not jeopardize its goodwill and business by cheating on players. In other words, you can rest assured that Grand Hotel Casino is not a scam.
- Our findings revealed that Grand Hotel Casino was launched in the year 2000. This means the bookie has been providing its amazing services for more than two decades as of the time of writing this Grand Hotel Casino review. This is a sign that you have nothing to worry about the bookie because no business with fraudulent intents can last this long. If Grand Hotel Casino were a scam, it would have been shut down by the Kahnawake Gaming Commission or blacklisted by eCOGRA. It would have also disappeared with players’ funds without a trace. Since none of these scary situations has arisen, you can be sure that Grand Hotel Casino is legit.
- Furthermore, Grand Hotel Casino is a member of the Casino Rewards affiliate programme. This membership has allowed the gaming house to bring several offers to its platform for players to enjoy. But then, if Grand Hotel Casino were a scam, Casino Rewards would not have allowed it into its loyalty programme. We believe this can tell you a lot about the bookie.
- Finally, Grand Hotel Casino received a lot of positive reviews from its players. You can find these reviews at different independent and trusted online forums, where casino players converge to discuss their experiences at different gaming houses. Note that Grand Hotel Casino has its cons, which we have already discussed in this review. However, none of those cons suggested that the casino is scamming its customers.
Bonuses and Promos at Grand Hotel Casino
Grand Hotel Casino has a lot of unique and rewarding bonuses and promos for its customers. The bookie offers a welcome bonus to every new player and compensates every player, both new and existing, with a rewarding loyalty programme.
There are other deposits and no-deposit bonuses, some of which come seasonally, but you will not miss any when it comes. Nevertheless, in this section of the Grand Hotel Casino review, we will only look into the bookie’s welcome bonus and loyalty programme.
The Welcome Bonus at Grand Hotel Casino
Grand Hotel Casino offers every new member a chance to claim a cash bonus of $560 as a welcome bonus. However, this money cannot be claimed at once. It is spread across the new players’ first four deposits. That is, if you make your first, second, third, and fourth deposits into your Grand Hotel Casino account, you can claim different match bonuses up to $560 so long as you meet the minimum deposit requirement. Here is how this bonus is offered:
- When you make the first deposit into your Grand Hotel Casino account, you can claim a 100% bonus match up to $100.
- When you make the second deposit, you can claim a 50% bonus match, up to $150.
- The third deposit you make will attract a 30% match bonus up to $150.
- Your fourth and last eligible deposit will attract a 20% match bonus up to $160.
NB: Here are more things you may need to know about the Grand Hotel Casino welcome bonus:
- To be able to claim each of the match bonus offers, you have to deposit a minimum of $10.
- The casino attached some terms and conditions to the welcome bonus, which you must meet to be able to cash out the winnings you made after you have claimed the bonus.
- You don’t have to claim this bonus if you don’t want to. It is not compulsory.
Grand Hotel Casino’s Loyalty Programme
Grand Hotel Casino offers its loyalty programme in conjunction with Casino Rewards. Remember that the bookie is a member of the Casino Rewards affiliate programme, which automatically makes Grand Hotel Casino customers enjoy the benefits of the Casino Rewards Loyalty Programme. In other words, if you open an account with Grand Hotel Casino, you can also become a member of the Casino Rewards Loyalty Programme and will be able to use the benefit of this membership on all the Grand Hotel Casino sister sites.
The Grand Hotel Casino loyalty programme is very rewarding. The bookie uses it to compensate its customers for being active on its platform. One of the ways it does this is through the VIP club, which players can join automatically. That is, you don’t have to apply to become a member of the VIP club.
All it takes for you to join the prestigious group is to deposit real money into your Grand Hotel Casino account and then use the fund to wager on games. With that, you will be enrolled in the first stage of the six-level VIP club. When this is done, you can enjoy exclusive VIP bonuses, more access to progressive jackpot games, priority support, special birthday gifts, and so many other benefits exclusively reserved for VIP members only. However, the type of benefit you will enjoy depends on your level at the VIP club. To move higher in the club, you must deposit often and wager on more games.
Another outstanding package in the Grand Hotel Casino loyalty programme is the loyalty points the bookie uses to reward players that wager with real money. Each time a player wagers on a game, he is compensated with loyalty points.
The number of points he will receive depends on the amount he wagered and the game he wagered on. In other words, the more a player wagers, the more he accumulates loyalty points. Sometimes, Grand Hotel Casino, in conjunction with Casino Rewards, offers promos that can help players to accumulate more loyalty points. By the time their points are up to 1000, they can redeem them at Grand Hotel Casino or any other gaming house that is a member of the Casino Rewards loyalty programme.
Security and Fair Play at Grand Hotel Casino
Grand Hotel Casino secures its website and gaming platform with SSL encryption technology. Considering that this is the same security apparatus used by banks to secure its website and safeguard the internet banking platform from hackers, the use of this encryption technology by Grand Hotel Casino helps to keep the casino safe. In other words, it will be difficult for a third party to access players’ information and funds in their Grand Hotel Casino accounts.
In addition to the measures mentioned above, Grand Hotel Casino further provides a secure environment for players by accepting deposits and paying withdrawals through secured payment methods. As of the time of writing this Grand Hotel Casino review, the payment options available to players at the bookie are credit and debit cards, e-wallets, bank transfers, and prepaid vouchers. Using these payment options has also helped ensure the safety of customers’ funds and information.
Finally, Grand Hotel Casino does its best to guarantee fair play by subjecting the Random Number Generators (RNG) of its games to tests. When writing this Grand Hotel Casino review, the RNG of the bookie’s games was recently tested by the Kahnawake Gaming Commission and eCOGRA. These two bodies certified that the tested RNG works perfectly and that the outcome of games at Grand Hotel Casino is random and fair.
The Software Provider for Grand Hotel Casino
As of the time of writing this Grand Hotel Casino review, all the games we found at the casino’s lobby were developed by Microgaming.
Deposit and Withdrawal Methods at Grand Hotel Casino
Grand Hotel Casino accepts deposits and pays withdrawals through several secured payment methods. As of the time of writing this Grand Hotel Casino review, the payment options available to players include credit cards, debit cards, bank transfers, e-wallets, and prepaid vouchers. However, the payment options commonly used by players at the bookie include:
- Direct Bank Transfer
- Interac Online
- Interac E-transfer
- PaySafe Card
- Astro Pay
NB. Here are more things about banking at Grand Hotel Casino you should know:
- The maximum withdrawal amount at Grand Hotel Casino is $4000 per week.
- The minimum withdrawal amount with the Direct Bank Transfer payment option is $300. If you are withdrawing with any other payment options, you can request a minimum of $50.
- The minimum deposit amount at the bookie is $10.
The Pros of Grand Hotel Casino
Grand Hotel Casino has a lot of pros. While going through this article, you must have noticed that the bookie has a lot to offer its customers. For instance, the gaming house has a lot of exciting games in its collections, offers exceptional bonuses to players, and makes banking easier for players. In this section of the Grand Hotel Casino review, you should know about some of the major pros of Grand Hotel Casino.
- Grand Hotel Casino safeguards its website and gaming platform with SSL encryption technology.
- The Kahnawake Gaming Commission regulates Grand Hotel Casino to make sure the casino does not derail. In addition, eCOGRA, an independent auditor, monitors the bookie’s activities to ensure it operates within the international standard. The good thing here is that eCOGRA endorsed Grand Hotel Casino when it discovered that the gaming house is honest and transparent and makes an effort to keep its gaming platform safe.
- The Kahnawake Gaming Commission and eCOGRA constantly audit the Random Number Generators of the games offered at Grand Hotel Casino to be sure they offer fair and random outcomes.
- Grand Hotel Casino has a lot of exciting games in its lobby.
- The games offered by Grand Hotel Casino were all developed by Microgaming, which happens to be one of the best in the industry.
- Grand Hotel Casino offers a very rewarding loyalty programme.
- Grand Hotel Casino is a member of the Casino Rewards loyalty programme. This allows the gaming house to offer its customers any bonuses, promos, and deals Casino Rewards offers to its affiliated members.
- Grand Hotel Casino accepts deposits and pays withdrawals through several payment methods. The most amazing thing here is that all the payment methods and the payment service brands you can use at the bookie are secure and convenient.
The Cons of Grand Hotel Casino
Fortunately, Grand Hotel Casino does not have a lot of cons, but the little we found is worth mentioning. These cons include:
- Grand Hotel Casino does not accept deposits or pay withdrawal requests with cryptocurrencies.
- It is difficult to receive urgent support at Grand Hotel Casino. This is because, at the time of writing this Grand Hotel Casino review, you can only contact customer service for help and inquiries through email and live chat. You will also receive responses through the same mediums.
- The maximum weekly withdrawal limit is $4,000. This will affect those that make large wins.
- Grand Hotel Casino does not offer games from several software developers. This will reduce the fun that comes from varieties and may lead to monotony and boredom. Note that Microgaming, the sole software provider for Grand Hotel Casino, is one of the best games developers in the industry. Nevertheless, the use of more providers would have made playing games at the casino more exciting and adventurous.
Grand Hotel Casino’s Software Compatibility
The gaming software of Grand Hotel Casino is compatible with Android, iOS, and Windows operating systems. As at the time of writing this Grand Hotel Casino review, the versions of the Windows operating system that can be used to play the games at the bookie are Windows 7, Windows 8.1, and Windows 10. Also, note that the games only play on devices that are equipped with the latest version of Flash Player. The bookie suggested version 10 and above. Nevertheless, laptops, PCs, smartphones, or tablets can be used to play games at Grand Hotel Casino.
Grand Hotel Casino has three versions of its casino software – the Instant Play Casino, the Mobile Casino, and the Download Casino. The Instant Play and Mobile casinos can be played from the bookie’s website, but they can only be accessed when you use Firefox, Google Chrome, or Internet Explorer as your device’s default browser.
If you use any other browser to visit the website, you will not be able to play on the Grand Hotel Casino gaming platform. The bookie also has a mobile app, which is compatible with only Android and iOS operating systems. When writing this Grand Hotel Casino review, you can only download this mobile app from the casino’s website.
Grand Hotel Casino does not accept players that reside in countries that banned gambling, including online gambling. This is to say that if gambling is illegal in your jurisdiction, you may not be able to open an account with Grand Hotel Casino. Unfortunately, we can’t provide the names of restricted countries since the bookie did not list them.
Support at Grand Hotel Casino is offered through email and live chat. This service is available 24/7, meaning that you can contact customer service anytime and any day you want to, including the weekends and evenings. However, you can only do that through the two mediums mentioned above.
Related post: Golden Tiger Casino Review
Our Final Thoughts
Grand Hotel Casino is one of the best online casinos you can find. You can tell from this review that the bookie has a lot of goodies to offer. For instance, its games are amazing, it has a very rewarding loyalty programme that is used to compensate active players, and its VIP club offers equal opportunity to all players. What is more? At Grand Hotel Casino, you can claim bonuses to make your play longer and more satisfying.
From this Grand Hotel Casino review, you can tell that you will have fun as well as make some money when you play at the casino. It is good that the bookie is secured and safe, so you won’t have to worry about losing your funds to hackers or experiencing privacy violations.
You can also rest assured that your funds will be safe when you deposit and withdraw because the gaming houses’ payment service providers are reputable. This is to say that opening a casino account at Grand Hotel Casino is not a bad idea.
I hope this review will be of great help to you. Remember, if you are not satisfied with the casino, you may sign up with any of the Grand Hotel Casino sister sites. You will definitely enjoy your gaming on the platform.