Aladdin Gold Casino is a member of the Club World Casinos, which is owned and managed by BeSoftware N.V. Casino. The bookie is licensed by the Government of Curacao to run an online casino.
From its inception in 2009, Aladdin Gold Casino has been operating as an online casino that delivers numerous slot and table games.
Yes, Aladdin Gold Casino is a legitimate online casino. It is a Fun Experience Group-owned casino and holds a gaming license from Curacao. It is known for its quick payouts and superior customer service.
The software of these games was developed and licensed by RealTime Gaming (RTG), a company that specializes in developing reputable and secured software for online casino games. Aladdin’s Gold Casino uses encrypted software to prevent unauthorized access to the activities and transactions carried out by its customers.
This means that private and sensitive information and data in your account, your winnings, deposits and withdrawals, and any other transactions you carried out in the casino cannot be viewed, accessed, or manipulated by anyone that does not have access to your login details.
In this Aladdin Gold Casino review, you will discover Aladdin Gold Casino conditions for players’ eligibility, market, deposit and withdrawal methods, customer service, bonuses and promotions, referral offers, and its pros and cons.
Who Can Play in Aladdin Gold Casino?
Aladdin Gold Casino is open to all adults that have reached the age of 21. The players will be 21 years and above and have to reside in the countries approved by the bookie. When writing this Aladdin Gold Casino review, casino players from the UK and 15 other countries are banned from playing for real money in the bookie.
The 15 restricted countries are Curacao, Israel, Australia, Slovakia, Aruba, Costa Rica, Philippines, France, Russia, Italy, Portugal, Hungary, Sint Maarten, Romania, and Spain. The UK nations that are not allowed to play for money in the casino include Guernsey and Gibraltar, Isle of Man, Jersey, Channel Islands, and Northern Ireland.
In addition to these restricted countries, the Aladdin Gold Casino prohibits players whose countries banned gambling of any sort, whether it is in online or life casinos, from registering and playing in the casino. Anyone from such a country is playing at his own risk because the casino has absolved itself from any consequences suffered by customers that reside in countries that illegalized gambling.
Therefore, you need to be certain that online gambling is not illegal in your country before registering with Aladdin Gold Casino.
Furthermore, Aladdin Gold Casino does not accept players that use the platform for commercial purposes. It also does not allow professional gamblers in its platform. The bookie equally rejects players that allow third parties to play the casino games with their accounts and/or devices. Aladdin Gold Casino advocates that players should use its gaming software for private and personal use, or their accounts will be closed.
Other people prohibited from registering and wagering at the bookie are the casino’s employees and immediate family members.
Always remember that the bookie can close your account if it suspects that you are not qualified to use its software, you used your accounts for commercial purposes, or you allowed someone else to play the casino games with your account.
Aladdin Gold Casino Markets
Aladdin Gold Casino boasts many online casino games that can entertain its customers while they place odds and rake in winnings. As of the time of writing this Aladdin Gold Casino review, the bookie has 211 slot games, 24 table games (including roulette, baccarat, blackjack, and poker), and 17 video games.
The casino adds new games to its amazing collections regularly, keeping its customers enthralled. It categorised its games in such a way that players can easily choose which one to bet on. On the game page, the “CATEGORIES” box will help you decide whether you should place odds in “Slots”, “Table Games”, “Video Poker”, “Specialty”, “Progressives”, or “New Games”. Because of this box, you don’t have to search for long before deciding which of the games to play, unless the beautiful graphics get you confused.
The casino also recommends games for its customers, according to what they chose, and equally tells them the ones that are mostly played by other customers. That way, it will be easier for customers to go for the right games and win.
The bookie gives its customers the chance to choose how to use the casino’s software while playing the games. A customer can use his PC or Mac to play on the bookie’s website by clicking on the “INSTANT PLAY” button.
There is also the mobile version of the casino that makes it possible for players to navigate the casino’s website, perform banking transactions, and play all the existing games with their mobile phones.
Then, the third option is downloading and installing the casino’s software on your PC and Mac (there is no downloadable casino version for mobile phones). This option can only be found on the desktop version of the casino’s website. Hence, you will not see the “DOWNLOAD CASINO” button on the mobile version of Aladdin Gold Casino’s website.
To play the instant games on the bookie’s desktop website, you need a Windows or Mac-compatible device. The basic requirements for playing with your PC are Windows 7 or above, Intel Core i3 or equivalent, a modern browser, such as Chrome and Edge, a minimum of 2 GB memory, and a broadband connection.
However, the download version of the casino’s software does not work on Mac devices. But that should not deter you because, according to the bookie, those that are faced with this challenge should install Windows emulation software on their Mac devices so that they too can enjoy the downloadable casino. In other words, you can enjoy both the instant and downloaded casino with your Mac.
NB: The downloadable version of the casino’s software is ONLY available at the Aladdin Gold Casino’s website.
Deposits and Withdrawal Methods
Aladdin Gold Casino offers its customers a variety of methods to choose from while depositing or withdrawing.
Deposit Methods
Deposits can be done through any of Visa, MasterCard, Bitcoin, Interac, Skrill, Neteller, and ecoPayz. The minimum amount for all deposits is $35.00. However, except for Bitcoin that is $10,000.00, the bookie’s approved maximum deposit is $1000.00. All deposits are processed instantly but their processing charges were not specified by the casino.
Withdrawal Methods
Here, the bookie only honours withdrawal requests if the payment will be made through Bitcoin, bank transfer, courier cheque, ecoPayz, Skrill, Neteller, and wire transfer. The table below gives information on the minimum and maximum amount and the duration for processing the payment of each banking option. Note; this was what we found on the platform while researching for this Aladdin Gold Casino review, so this may change in the future.
| Method | Minimum Withdrawal Amount | Maximum Withdrawal Amount | Withdrawal Processing Duration |
| Bitcoin | $50.00 | $6,000.00 | 1 day |
| Bank transfer | $200.00 | $5,001.00 | 5 days |
| Courier cheque | $200.00 | $2,500.00 | 4 days |
| ecoPayz | $35.00 | $5,001.00 | Instant |
| Skrill | $35.00 | $5,001.00 | Instant |
| Neteller | $35.00 | $5,001.00 | Instant |
| Wire transfer | $300.00 | $5,001.00 | 5 days |
Kindly Take Note of the Following:
- The bookie pays withdrawal requests to the account used by customers for deposits.
- The maximum amount a customer can withdraw in a week, even if the withdrawal is in instalments, is $5,001.00. There is, however, an exception for Bitcoin users because the maximum weekly withdrawal for them is $6,000.
- A customer’s withdrawal request will not be processed if he does not complete his verification process.
- Customers that fail to submit documents for verification and those that submit documents deemed unsatisfactory by the bookie will have their accounts closed, even if they have winnings trapped inside.
- The basic verification documents are valid and current government-issued ID card, proof of address, and the front and back picture of the payment card used for the initial deposit. Note that proof of address is only required if the address in the ID card is different from the one on the customer’s account in the casino. Furthermore, a customer can use his bank statement or utility bill that reflects his current address and is not older than three months as the proof of address.
- The only accepted currencies for wagering in Aladdin’s Gold Casino are US dollars (USD) and Euro (EUR).
- A customer is free to choose his preferred currency for withdrawals.
- Customers cannot make payments with credit cards that were not registered with the bookie. Doing so will be treated as fraudulent, leading to immediate closure of their accounts, even with winnings trapped inside.
- The bookie has different deposit limits set for different players. This depends on factors, such as how long customers’ accounts have been existing and whether they have been verified.
- The casino allows its customers to track the status of their withdrawal requests until their money enters their bank accounts. So, if you want to find out whether the delay in the payment you requested is from the bookie or your bank, go to “My Account” and click on “Account History” to find updates you seek.
Customer Service
There are three different ways a customer can contact the casino’s staff for information, suggestions, and assistance. A customer can reach the casino’s support team through live chat, email, and telephone. Live chat allows customers to request for and receive instant responses and help from the casino’s staff through messages.
This option is suitable for customers that cannot or do not wish to place calls despite needing urgent help. To initiate a chat, simply click on the live chat button that floats on the right-hand side of every page of the casino’s website or visit the “Contact” page to start one. Once you click on the live chat button or the “START A LIVE CHAT” button on the “Contact” page, you will be directed immediately to the live chat page. Here, you will be asked to provide some personal information before a customer care executive attends to you.
Email option is provided for customers that do not need instant and/or direct responses. To send an email to the bookie’s casino lobby, click on “Contact Us” on the secondary menu.
This will take you to the “Contact” page. Go to “Email” and fill in the form provided and “Send Message”. The response to the message will be sent to the email address you provided in the form within 48 hours.
But if you want to have direct and instant interaction with the casino’s lobby, you should opt for the telephone option. The bookie provided a toll-free number, which they promised to keep open always. Nevertheless, considering the casino only operates in the English language, you may try the other two options if you are not proficient in the language.
Finally, you can check the Frequently Asked Questions (FAQs) page of the bookie’s website because the solutions to many problems are provided there. It is advisable to check on this page before contacting the bookie’s customer service personnel. Matters, such as bonuses, deposits and withdrawals, and other general and technical issues were discussed in “FAQs”. You can also go through the “Terms and Conditions” page for more details.
The good thing here is that the casino used simple everyday English to explain things to their readers. Hence, you may save yourself a lot of hassles if you’d check these pages first before sending that mail, chat, or call.
Bonuses
Aladdin’s Gold Casino offers its customers a lot of bonuses from the moment they registered with the casino. In addition to their welcome bonuses, the bookie gives players the opportunity to claim a bonus every day they place odds. This means that if you register with the casino, you stand a chance to win many games because there will be bonuses every day to see to that. Nevertheless, below are regular bonuses the bookie gives.
Welcome Bonuses
Aladdin Gold Casino offers two different welcome bonuses, which its customers can choose from, depending on the category of games they choose. For those that prefer slot games, the Welcome Bonus for slots offers a 200% bonus, up to $2,000.00, on the amount they deposited upon registration. If the player is depositing with Bitcoin, he can claim the 200% bonus and another $75 free chip to wager with.
For those that have an interest in table games, after making their first deposits, they will have a 100% bonus on their deposit and $75 free chip if they deposit with Bitcoin. Note that these bonuses are valid for only 7 days from the time the customer signed up.
Terms and conditions are attached to the redemption and cashing out of these welcome bonuses. You need to study them before requesting them. However, here are some of the crucial conditions you must know and bear in mind:
- You can only claim the bonuses after your deposit is confirmed. Hence, if there is no deposit, there will be no bonus.
- You must wager at least 50 times with the bonus chips before you can cash out the winnings you made through them.
- The bonuses must be used to wager and can never be withdrawn as cash.
- Players from Ukraine, the Philippines, Lithuania, Belarus, Turkey, Serbia, Croatia, Poland, and Bulgaria are restricted from accessing the welcome bonuses and the non-deposit bonuses, which are sometimes given to customers before they make their initial deposits.
- All the bonuses are offered based on Eastern Standard Time.
Daily Bonuses
Aladdin Gold Casino offers customers a different bonus each day they log in to play. Note that it is optional to claim any bonus, but if you want to redeem any, it is advisable that you first read the terms and conditions attached to it before sending the request. Remember that each bonus you meet on a particular day will not be available the following day because each day has a bonus earmarked for it. So, grab the bonuses while they last.
Just like the welcome bonuses, terms and conditions are attached to every daily bonus. You also need to go through them to find out these conditions, but the general ones are listed below.
- Bonuses cannot be withdrawn as cash. You have to wager with them and then withdraw the winnings you made from them.
- If you request withdrawal while you still have an outstanding bonus balance, the bookie will first deduct the bonus before processing the request.
- You cannot claim a bonus more than once.
- You have to deposit a minimum of $35.00 before you qualify for any bonus. Note that this is the minimum amount you can deposit with the casino. This means that you cannot access any bonus if you do not make deposits.
- The winnings from your bonus will not be considered valid by the casino if your name, address, telephone number, email address, and any other required contact details on your account are incorrect.
- The bookie advises that customers should request any bonus only when their account balances are below $1.
- Bonuses are offered based on Eastern Standard Time.
Comp Points
Each time you place bets at Aladdin Gold Casino, you receive a comp point. As a result, the more bets you book, the more comp points you receive. Comp points are redeemable, meaning you can convert them into cash and withdraw, with no terms and conditions attached. Comp points are not like bonuses, which you must wager with.
The rate at which you earn comp points depends on the type of games you play. But, basically, a comp point is equal to ten currency units you wager. For instance, if you wager with $10, you will receive one comp point; if it is done with $20, you will receive two comp points, and so on.
While converting them to cash, 100 comp points are equal to one unit of the currency you play with. This means that if you play with USD, 100 comp points are equal to $1.
Becoming an Affiliate
Just like in the Club World Casinos, Aladdin Gold Casino has room for customers to earn through referrals. This means you can introduce your friends, relatives, and/or associates and earn a certain percentage of their deposits as commission.
If you have an interest in this, simply click on “Become an Affiliate” on the secondary menu on the bookie’s website and you will be directed to the Affiliate Edge website. There, you can obtain more information concerning the referral packages and then sign up to join the 84,953 members that earn through this window.
Pros and Cons of Aladdin’s Gold Casino
To be objective with this, the Aladdin Gold Casino review,s by several customers were analysed. The pros and cons listed here were based on the customers’ complaints and compliments of Aladdin Gold Casino, published by Askgamblers and Casino Listing.
The Pros
The following are the things Aladdin’s Gold Casino does, which its customers consider commendable:
- The bookie provides excellent customer care service.
- It is easier to win in the bookie.
- Withdrawals are not delayed unnecessarily.
- It is transparent in its dealings.
- It accepts Bitcoin.
- It does not owe its customers; it also pays the commissions for referrals regularly.
- It uses games developed by Real Time Gaming, which is preferred by many.
- Some of the casino’s games are not found in other places; they are unique.
- Its bonuses are encouraging.
- It does not process withdrawal requests if the customer’s account has not been properly verified. This prevents fraud and underage gambling.
The Cons
Even as customers commended the casino, they had some reservations. These include:
Conclusion
- Their methods of deposit and withdrawal do not favour everyone. Some customers requested that the casino adds more options to its banking methods.
- There are complaints of high charges on deposits. However, the bookie revealed that depositing with Bitcoin attracts no service charge.
- It operates only in English.
- The verification processes can be distressing.
- It has no online live casino.
From all indications in this Aladdin Gold Casino review, it is a legitimate casino that has received a good score from its customers. However, the casino is strict on customers that fail to adhere to its rules. It can close customers’ accounts without warning or allowing them to withdraw their winnings.
This is something you should always bear in mind if you decide to join. Remember to follow their terms and conditions.
